Help Desk Management / Windows - Best Sellers

1. SupportSmith

Publisher: Cybele Software Primary Category: Internet Communication Product Type: Application

Easily add remote support to your applications. SupportSmith is an integrated platform that provides Remote Assistance and Remote Access to another desktop with no network barriers. This means you can safely and instantly connect to any other PC over the Internet, giving you unlimited access to provide and give customer support, chat, transfer files and even give presentations remotely. SupportSmith gives you: Remote Desktop control, Remote Desktop sharing, Remote Presentation facility, Live Customer Support procedures, File Transfer, Remote Shell / Telnet and Chat. It also enhances Microsoft Remote Desktop and Microsoft Remote Assistance software. SupportSmith doesn't require network configurations and provides excellent security. View More
2. WhosOn

Publisher: Parker Software Primary Category: Web Site Product Type: Application

Track, engage and chat to visitors on your website. WhosOn is a tool for monitoring Web site visitor activity in real time. You can add live help to your site, get detailed traffic statistics and web analytics reports, and get real time page error and click-fraud alerts. WhosOn will help you to improve the effectiveness of your website and increase sales by providing live person interaction with your visitors. View More