Helpdesk-Verwaltung / Visual Basic 2005 (VB 2005 Steuerelemente, Komponenten & Entwicklungstools)

• 1. SupportSmith IT Support

  

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  Hersteller: Cybele Software  Primärkategorie: Internet-Kommunikation  Produkttyp: Anwendung

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  Live remote technical support anytime, anywhere. SupportSmith IT Support's architecture allows for peer-to-peer connections in a secure, reliable and firewall-friendly manner. No ports are required to be open in either the customer's nor technician's ends. SupportSmith IT Support works with dynamic and fixed IP address. Smoothly adapts to corporate firewall rules and proxy servers. SupportSmith Server takes care of all connectivity issues, mediating between all SupportSmith IT Support components to provide secure, reliable and high-preformance connections.

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• 2. SupportSmith SDK

  

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  Hersteller: Cybele Software  Primärkategorie: Internet-Kommunikation  Produkttyp: Komponente / ActiveX OCX / ActiveX DLL

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  Easily add remote support to your applications. SupportSmith SDK is a set of ActiveX, .NET ready components to integrate the SupportSmith architecture into your applications. SupportSmith allows you to add live remote customer support to your solutions or create plugins for the SupportSmith client. It also provides you with secure SSH2-enabled firewall/NAT-friendly communication infrastructure suitable for many other peer-to-peer communication scenarios.

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