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Please note: This page has been retired.

We no longer sell HelpBurner products, please visit their web site instead:

• http://www.helpburner.com/index.html

To view alternative products, please see the following:

Other information on this page is shown for historical reference only and may have changed considerably since.

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HelpBurner - Makes creating help and tutorials a breeze

Capture :: perfect pictures are worth a thousand words
Building engaging help and tutorials around perfect screen captures is simple and it leads to better communication with your users.

Smart capture
HelpBurner's built-in screen capture tool lets you capture exactly what you need quickly and easily – whether it’s your desktop, windows, regions or web-pages. With the new semi-transparent overlay, pixel-perfect capturing is straight forward and captures are dropped directly into your help so you can add words easily.

• Built-in smart screen capturing
• Re-capture and refine your images with a single click
• Captures anything: windows, web-pages, regions, your desktop and much more

Import existing captures and images
If you're already got loads of images and captures that you don't want to throw away just point HelpBurner at them and you're good to go, HelpBurner allows you to import existing images.

• Re-use your existing screen captures or images
• Full support for all PNG and JPEG image formats
• Add annotations to your images in seconds

Add text annotations and numbering
HelpBurner's annotation tools allow you to easily explain a complex process to your users through images instead of words. HelpBurner allows you to effectively show your users what to do instead of telling them. You can move, edit or delete annotations with a single click.

• Quickly add beautiful annotations
• Non-destructive so you can remove and edit
• Regular free updates include new annotaion tools

Re-capture, re-edit anytime
Picture not quite right? Don't worry... you can re-capture it anytime so that it's perfect. There’s no need to work with external tools to crop and adjust your captures. HelpBurner does it all for you. Plus, anything you do with HelpBurner you can undo, delete, or redo.

• Re-capture images with a single click
• Your annotations are always preserved
• Everything included - no external applications needed

Edit :: build beautiful help around your images in minutes
Pulling together compelling help and informative tutorials from your screen captures couldn't be easier – and it takes minutes... not hours.

Everything you need - powerful, simple help authoring
HelpBurner's editing tools let you quickly build effective and engaging help around your screen captures. HelpBurner already has all the tools you need, so you won’t need to waste time swapping to other applications. You can add headings, rich-text areas, links, image annotations and other steps quickly and easily to explain concepts and provide step-by-step instructions.

• Build help topics around your screen captures quickly and easily
• No need to swap to external applications
• Flexible, simple and intuitive authoring environment

Simple tutorials or full help manuals
HelpBurner provides you with all the tools, whatever your requirements. Whether it’s putting together a short tutorial explaining how to get the most out of your product, a quick step-by-step guide to e-mail to your users, or a full user guide or manual, HelpBurner can do it all to suit your specific requirements.

• Publishes single help topics
• Publishes entire help projects (manuals, guides)
• Builds contents and cover pages for projects

Publish anywhere
Whatever you create in HelpBurner you can publish anywhere - blogs, web, PDF, e-mail (with more to come). Your content is King and you won’t need to make any changes to publish to different formats. You only need to build it once and then you can publish it many times, to many different places and it all looks and works the same.

• Publishes help anywhere
• Publish to the Web, blogs, PDF and e-mail
• More publishing formats coming

Beautiful, usable help every time
HelpBurner creates beautiful, usable help for your users, full-stop. HelpBurner takes care of publishing your help beautifully so that you can focus on creating great content for your users. From the image annotations to the great publishing templates and everything in-between, users will find your help a joy to use.

• Focus on creating content - HelpBurner makes it look good
• Use the included themes or create your own
• Beautiful help everytime

Tagging
What would a modern tool be without tagging? Tagging makes your help topics and tutorials immediately searchable and search engine friendly, which helps your users to find what they need quickly. Help topics are also indexed in Google and other search engines, which attracts traffic and interest to your website.

• Users can find your tagged topics quickly using search engines
• HelpBurner produces search enigine ready content
• Topics are indexed in Google and other search engines to help users find you easily

Links bring help to life
One of the greatest things about the web is hyperlinks - making relevant information available to users with a simple click. HelpBurner fully supports hyperlinks so you can link text and topics to other topics, websites or any other type of link. Linking topics is a simple and effective way to help users find the right information, by letting them easily navigate their way through the help.

• Full hyperlink support
• Link to other topics, websites, e-mail and more
• HelpBurner automatically creates tables of contents and links to help topics as you go, making it easy for users to navigate

Share :: export help and tutorials to the Web, PDF, blogs and e-mail
Getting your help and tutorials in front of your users anytime, anywhere, is easy thanks to HelpBurner's built-in exporters for blog, web, PDF and e-mail.

Share single tutorials or entire help manuals
HelpBurner provides you with all the tools, whatever your requirements. Whether it’s putting together a short tutorial explaining how to get the most out of your product, a quick step-by-step guide to e-mail to your users, or a full user guide or manual, HelpBurner can do it all to suit your specific requirements.

• Publishes single help topics
• Publishes entire help projects (manuals, guides)
• Builds contents and cover pages for projects

Publishing to PDF
What more is there to say? PDF has become the standard way we share electronic documents. You can make your help and tutorials available to users in beautiful PDF’s using HelpBurner, including cover pages and tables of contents with just a few easy clicks.

Making your help available as a PDF as well as through a blog or a web site is a great way to give your users what they need, when they need it, in the format they want it. You can also make PDF’s downloadable from your website, include them in your software downloads or e-mail them directly to users, all using HelpBurner.

• Create PDF manuals in seconds
• E-mail or make help PDF’s downloadable from your web site
• Automatically builds tables of contents and cover pages as you create help

Publishing to the Web
HelpBurner can publish the help you create to the web as HTML + CSS (cascading style sheets) so that users can access it using just a web browser... they can even view it using an iPhone or an iPad. With just a few simple clicks you can upload your help to your website...ready for users.

• Users can view your help anywhere
• Customize how web help looks using themes
• Help is search-engine ready and help topics are indexed on Google and other search engines

Publishing to blogs - help 2.0
Take your help to the next level by exporting it to a blog and making it a truly interactive experience for you and your users. Having your help available on a blog means it’s immediately available online. Plus, whenever new help topics are available or are updated, they’ll be at your user’s fingertips immediately. Blog commenting features also encourage users give valuable feedback, which lets you improve your service and engage with your users.

• Available immediately online
• Customers can engage with you using comments and providing feedback
• Help is search engine ready and help topics are indexed on Google and other search engines

Publishing to e-mail
A great feature, it lets you quickly and easily send solutions to users for all the common problems they’re experiencing. To do this, simply create a new HelpBurner help topic when commonly-asked questions come through from users, which provides a step step-by-step guide showing the user how to solve the problem. New help topics are published online (much like FAQ’s), but you can also use HelpBurner to send help topics to users who’ve asked a question via e-mail. That way they get consistent, beautiful, step-by-step help delivered directly to their inbox.

• Step-by-step solutions delivered directly to your users’ inbox
• Works with any desktop e-mail client
• Great for support staff, ensuring consistent and quick help is provided

Publishing templates (themes)
HelpBurner includes a powerful theme engine (using templates) which lets you customize the way your help looks and works. The beauty of these templates is that they let you easily change the web help you’ve created with HelpBurner, so that it looks exactly like your existing website. HelpBurner includes some beautiful standard themes, but you can easily customize these or create your own... if you've ever dabbled in HTML and/or CSS you're ready to go.

• Change the way your help looks and tailor it to your own website
• HelpBurner includes a number of beautiful standard themes for you to choose from
• Customize or create your own themes