Issue Tracking Anywhere - Application - V3.2

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Web based bug/issue tracking and customer support management. Dynamsoft's Issue Tracking Anywhere is a Web based issue tracking system designed for issue/work item tracking, bug/defect tracking, customer support and project management. Features include: easy-to-use user interface, query designer, process-driven and role-based Workflows and audit trail functionality. Issue Tracking Anywhere supports all major browsers, includes automatic email notification, supports HTTPS protocol and more.

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Issue Tracking Anywhere V3.2

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What's new in Issue Tracking Anywhere V3.2?

• Issue Export added
• Custom Event in Notification added
• Email Notification to Issue Watcher added
• Aging Chart Report added
• Average Time Report added
• When or When Not Rule to DateTime and Date Fields added
• Modification on When or When Not Rule to Fields added
• Session Timeout Setting added
• Size Change of the Left Tree Menu added
• Attachment Uploading in Linux, Mac OS fixed

What's new in Issue Tracking Anywhere V3.1?

• Added user experience guide, which makes Issue Tracking Anywhere more easy-to-use and interface-intuitive
• Added workflow graphics
• Added recovery of deleted users, so the deleted users can be recovered to be active again.
• Added forgot password
• Added password policy, which improves the security of the passwords by enforcing strong password security policies

Dynamsoft Issue Tracking Anywhere is a web-based issue tracking system designed for issue/work item tracking, bug/defect tracking, customer support and project management.

• With easy-to-use and intuitive interface, Issue Tracking Anywhere is convenient, effective and professional in tracking and managing both business and technical issues.
• Web-based Architecture - 100% web based; Built on ASP.NET; Supports all major browsers
• Easy, Efficient and Flexible User Interface - The interface is designed with you in mind. It is intuitive and easy-to-use
• Query - With the query designer, you can get instant and deep insight of your data
• Highly Customizable - Field, field rule, screen, data form, email and workflow can be customized according to your needs
• Process-driven and Role-based Workflow - Every operation is different. Issue Tracking Anywhere workflow is adaptive to your unique process
• Automatic Email Notification - Automatic email notification keeps you informed anywhere anytime
• Audit Trail - Maintain change history for issues
• Security - Support HTTPS Protocol; Assign access permissions to user/group globally and within projects
• Report in Chart and Summary - Display current status and trends of projects and issues

Issue Tracking Anywhere can be used for the following scenarios:

• Issue/Bug Tracking - Issue Tracking Anywhere can be used to track reported work items, bugs, defects, issues, tasks, feature requests, etc. In Issue Tracking Anywhere, all issues are instantly searchable and traceable, making it easy to manage these issues through to resolution 
• Project Management - In Issue Tracking Anywhere, all issues are organized by projects. Issue Tracking Anywhere helps your companies to manage the projects by enforcing rigorous development process at each stage of issue resolution
• Customer Support -  Issue Tracking Anywhere enables you to collaborate with your customers by allowing them to submit issues, obtain status and cooperate with you in resolving problems and developing new features via the Web, which helps build a streamlined and satisfying customer support