Issue Tracking Anywhere - Summary

by Dynamsoft Corporation - Product Type: Application

Summary

Issue Tracking Anywhere by Dynamsoft Corporation

URLs: issue-tracking-anywhere, issue tracking anywhere, issuetrackinganywhere, dynamsoft

Web based bug/issue tracking and customer support management. Dynamsoft's Issue Tracking Anywhere is a Web based issue tracking system designed for issue/work item tracking, bug/defect tracking, customer support and project management. Features include: easy-to-use user interface, query designer, process-driven and role-based Workflows and audit trail functionality. Issue Tracking Anywhere supports all major browsers, includes automatic email notification, supports HTTPS protocol and more.

Dynamsoft Issue Tracking Anywhere is a web-based issue tracking system designed for issue/work item tracking, bug/defect tracking, customer support and project management.

With easy-to-use and intuitive interface, Issue Tracking Anywhere is convenient, effective and professional in tracking and managing both business and technical issues.

Web-based Architecture - 100% web based; Built on ASP.NET; Supports all major browsers

Easy, Efficient and Flexible User Interface - The interface is designed with you in mind. It is intuitive and easy-to-use

Query - With the query designer, you can get instant and deep insight of your data

Highly Customizable - Field, field rule, screen, data form, email and workflow can be customized according to your needs

Process-driven and Role-based Workflow - Every operation is different. Issue Tracking Anywhere workflow is adaptive to your unique process

Automatic Email Notification - Automatic email notification keeps you informed anywhere anytime

Audit Trail - Maintain change history for issues

Security - Support HTTPS Protocol; Assign access permissions to user/group globally and within projects

Report in Chart and Summary - Display current status and trends of projects and issues

Issue Tracking Anywhere can be used for the following scenarios:

Issue/Bug Tracking - Issue Tracking Anywhere can be used to track reported work items, bugs, defects, issues, tasks, feature requests, etc. In Issue Tracking Anywhere, all issues are instantly searchable and traceable, making it easy to manage these issues through to resolution

Project Management - In Issue Tracking Anywhere, all issues are organized by projects. Issue Tracking Anywhere helps your companies to manage the projects by enforcing rigorous development process at each stage of issue resolution

Customer Support - Issue Tracking Anywhere enables you to collaborate with your customers by allowing them to submit issues, obtain status and cooperate with you in resolving problems and developing new features via the Web, which helps build a streamlined and satisfying customer support

What's new in Issue Tracking Anywhere V3.3?

Resolved the messy end-of-line character in the exported .csv file

Support Microsoft SQL Server 2008 as the database backend

Improved the error message on login

Support deactivating the user Admin

What's new in Issue Tracking Anywhere V3.2?

Issue Export added

Custom Event in Notification added

Email Notification to Issue Watcher added

Aging Chart Report added

Average Time Report added

When or When Not Rule to DateTime and Date Fields added

Modification on When or When Not Rule to Fields added

Session Timeout Setting added

Size Change of the Left Tree Menu added

Attachment Uploading in Linux, Mac OS fixed

What's new in Issue Tracking Anywhere V3.1?

Added user experience guide, which makes Issue Tracking Anywhere more easy-to-use and interface-intuitive

Added workflow graphics

Added recovery of deleted users, so the deleted users can be recovered to be active again.

Added forgot password

Added password policy, which improves the security of the passwords by enforcing strong password security policies

Web based bug/issue tracking and customer support management.

Pricing: Issue Tracking Anywhere V3.3 1 User License, Issue Tracking Anywhere V3.3 5 User License, Issue Tracking Anywhere V3.3 10 User License, Issue Tracking Anywhere V3.3 25 User License, Issue Tracking Anywhere V3.3 Site License - Unlimited Users, Issue Tracking Anywhere V3.3 with Subscription - includes Premier Support and free upgrades for 1 year 1 User License, Issue Tracking Anywhere V3.3 with Subscription - includes Premier Support and free upgrades for 1 year 5 User License, Issue Tracking Anywhere V3.3 with Subscription - includes Premier Support and free upgrades for 1 year 10 User License, Issue Tracking Anywhere V3.3 with Subscription - includes Premier Support and free upgrades for 1 year 25 User License, Issue Tracking Anywhere V3.3 with Subscription - includes Premier Support and free upgrades for 1 year Site License - Unlimited Users, Issue Tracking Anywhere Subscription Renewal - includes Premier Support and free upgrades for 1 year 1 User License, Issue Tracking Anywhere Subscription Renewal - includes Premier Support and free upgrades for 1 year 5 User License, Issue Tracking Anywhere Subscription Renewal - includes Premier Support and free upgrades for 1 year 10 User License, Issue Tracking Anywhere Subscription Renewal - includes Premier Support and free upgrades for 1 year 25 User License, Issue Tracking Anywhere Subscription Renewal - includes Premier Support and free upgrades for 1 year Site License - Unlimited Users

Evals & Downloads: Read the Issue Tracking Anywhere help file, Read the Issue Tracking Anywhere License Agreement, Download the Issue Tracking Anywhere V3.3 evaluation on to your computer - Expires After 30 Days

Operating System for Deployment: Windows 7, Windows Vista, Windows XP

Architecture of Product: 32Bit

Product Type: Application

Keywords: ITA

Debugging debug debugs Testing Test Tests

Part numbers: PC-517842-250601 517842-250601 PC-517842-250602 517842-250602 PC-517842-250603 517842-250603 PC-517842-250604 517842-250604 PC-517842-250605 517842-250605 PC-517842-252471 517842-252471 PC-517842-252472 517842-252472 PC-517842-252473 517842-252473 PC-517842-252474 517842-252474 PC-517842-252475 517842-252475 PC-517842-252476 517842-252476 PC-517842-252477 517842-252477 PC-517842-252478 517842-252478 PC-517842-252479 517842-252479 PC-517842-252480 517842-252480

Mfr. Part No: DSITA2001 DSITA2005 DSITA2010 DSITA2025