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Transcender ITILCert (Cert-EX0-100)

Our prices include ComponentSource technical support and, for most downloadable products, an online backup and a FREE upgrade to the new version if it is released within 30 days of your purchase.  All sales are made on our standard Terms and Conditions and subject to our Return Policy. Please contact us if you require any licensing option not listed, including volume licensing and previous versions.

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ITIL is the de facto international standard framework of best practices in IT Service Management. The IT Infrastructure Library (ITIL) contains a comprehensive description of the processes involved in managing IT infrastructures. ITIL is relevant to anyone involved in the delivery or support of IT services. Whether you are managing day-to-day IT services, or establishing and refining existing processes, ITIL can help you apply internationally proven best practices for the IT services and support you provide.

TranscenderCert Product Features:

• Realistic questions - Transcender strives to present the most comprehensive and realistic exam questions available. This includes regular question formats, Simulation questions (where applicable), Select-and-Place questions (where applicable), and Case Study questions (where applicable). Case Studies also can include Create a Tree questions and/or Build List and Reorder questions.
• Detailed answer explanations - Every question is explained in detail. This is where the serious study value is in Transcender products. Most explanations are standard text, but the explanations for simulation questions are AVI files (where applicable).
• Documentation references - Every answer explanation includes references to commonly available study materials. These references show you exactly where to look to study topics in detail.
• Score report - A detailed score report pinpoints your weak areas. TranscenderCert also can track your score history as you save your results over time. This feature is not included in products with Case-Study questions.
• Custom exam feature - This feature allows you to define an exam with the topics you want to cover. This feature is not included in products with Case-Study questions.
• Random exam feature - In addition to the multiple preset exams, random exams can be created that select questions from the entire question bank. This feature is not included in products with Case-Study questions.
• Expanded printing and review options - These options allow you to review and print items by topic, section or string.
• Instant feedback - You can now set the exam to give instant right/wrong feedback after each item is answered.
• Computer Adaptive Testing feature (CAT) - This feature provides you with an adaptive testing experience in which the exam delivers questions based on your response to previous questions. By default, Transcender products run in the standard testing mode, not in CAT mode. This is because users should use the standard test mode as the primary means of preparation. CAT should be used as a complementary preparation method. This feature is not included in products with Case-Study questions or in CompTIA- or Cisco-related products.
• Case-Study questions - This feature is another new testing technology introduced by Microsoft that we have emulated in our engine. A Case-Study question is a self-contained case that presents a large amount of information and then asks a number of questions about the information. Some are Create a Tree questions, which require the user to answer a question by manipulating a visual diagram of answer choices. Build List and Reorder questions are also common within Case Studies.
• Online manual/help - All product documentation is included within the electronic help file.

TranscenderFlash presents hundreds of questions in a flash-card format that allow you to review concepts in a self-graded, untimed, low-pressure environment. TranscenderFlash exams are previews of the concepts that will be covered by the Microsoft exams. TranscenderFlash products are available only as an add-on to certain Microsoft-related TranscenderCert products.

TranscenderFlash Product Features

• Hundreds of questions - Every TranscenderFlash product includes more than 390 questions. These questions are topical in nature and are designed to test your general knowledge of the subject.
• Self-grading format - TranscenderFlash allows you to grade your own answers as you go through the quiz. You can even type notes for each question as you go along.
• Answer explanations - Concise answers are given for every question so the user can self-grade.
• Custom Quiz feature - This feature allows the user to define a quiz with exactly the mix of topics he wants to cover.
• Random Quiz feature - In addition to the preset exams, random exams can be created that select questions from the entire question bank.
• Expanded printing and review options - These options allow users to review and print items by topic, section or string.
• Online manual/help - All product documentation is included within the electronic help file.