Live remote technical support anytime, anywhere. SupportSmith IT Support's architecture allows for peer-to-peer connections in a secure, reliable and firewall-friendly manner. No ports are required to be open in either the customer's nor technician's ends. SupportSmith IT Support works with dynamic and fixed IP address. Smoothly adapts to corporate firewall rules and proxy servers. SupportSmith Server takes care of all connectivity issues, mediating between all SupportSmith IT Support components to provide secure, reliable and high-preformance connections.
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