Help

If you need help using our Web site including purchasing and download issues, try our help area or contact us.

Technical Support:

Download Queries

• Download speed
• Proxy Servers / Firewalls
• Where is my product?
• Where is my download manager?
• I lost my product
• Error messages
• Order expiry

Product Queries

• How can you guarantee that I will get support for the product?
• How do I register with the publisher?
• Contacting a publisher
• Reporting a problem
• Evaluation versions
• Where is my serial number?
• Where are my installation instructions?

Web Site Queries

• Logon issues
• What is a cookie?
• Registration issues
• Reporting a problem