One software license is required per user.
Comes with a one-year subscription during which time you receive all maintenance and major releases. If you choose not to renew the subscription at the end of the year, you may continue using the application but will no longer receive updates.
Includes technical support in the form of access to Community Support forums

Annual Premium Support provides 1 Year of access to SAPIEN's direct technical support ticketing system and a guaranteed response within 24 hours.
The premium support package must be purchased at the same time as a the initial software purchase, subscription renewal or upgrade and can be renewed on an annual basis.