ThinkAutomation is available as an Annual or Perpetual license. If you buy an Annual license, you will need to renew the license (after 1 year) in order to continue to use the software.

Annual Licenses include free product updates during the life of your subscription.

Perpetual Licenses do not include product updates unless you have an up-to-date support contract. Please contact us for a support contract quote.

Starter License (formerly called Basic License)

• 10 Message Sources
• 500 Processed Messages Per Day
• 1 Studio User

Standard License

• Unlimited Message Sources
• Unlimited Messages Per Day
• 2 Studio Users

Pro License

• Unlimited Message Sources
• Unlimited Messages Per Day
• 10 Studio Users
• Custom Scripting
• Custom Action Designer
• Load Balanced & Failover Options
• Remove branding from web forms

Enterprise License
Everything in the Pro edition, plus access to technicians and options for extras such as failover and professional services.

ThinkAutomation Client
Any customer can set up ThinkAutomation across multiple workstations. The only limitation is to how many users can access the ThinkAutomation client at any one time.

• Starter Edition - 1 concurrent user.
• Standard Edition – 2 concurrent users.
• Professional Edition – 10 concurrent users.
• Enterprise – Custom (request).

Licensing Scenarios:
The Standard edition is suited to most SMB scenarios. This is because ThinkAutomation has a self-hosted client / server architecture. Customers can install ThinkAutomation system services to their own private server, and can then automate their entire tech stack from a single (connected) local desktop machine. This requires only a single Standard license, and a single workstation. (Though more client downloads can be added.)

A small to medium-sized business would best suit a Professional subscription – since they may have dedicated IT resources supporting multiple department automation needs. Again, only a single license / workstation is needed, though more clients can be downloaded to more machines if needed.

Customers needing to tether their server to a failover replication would be best suited to the Enterprise subscription. Again, customers could either use a single download or install multiple instances to suit their needs.

Support Options
Standard Support is provided by a community portal.
Premium support includes direct contact with support technicians via email, live chat and telephone. Please contact us for a quote.