When the AES Drive subscription expires, you are entitled to continue using the software, but will not have access to any future updates or new versions. Subscription renewals are available in order to provide continued access.

Yes - ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or send us a message to discuss your needs.

Subscription and Annual Maintenance plans are available for /n software products, which provide ongoing upgrades and updates for the licensed product(s). General upgrades from older versions without a current subscription or maintenance term are not available.

Yes. Please contact us to discuss your needs.

Standard Support is offered via email to support@nsoftware.com and is available for all users.

Premium Support is available as an annual subscription and includes unlimited priority email and telephone support covering licensing, installation, debugging, protocol issues, programming issues, environmental issues, and general use of the products. It also offers free minor version updates, access to additional unpublished demos, and limited source code analysis. Please contact us for a quote.

When installing the product for the first time on a machine, the install program will automatically activate your product key. If automatic activation fails the product can still be activated by following the Offline Activation instructions.

The Red Carpet Subscription includes access to current and previous versions. /n software does not sell old versions of individual products directly, but may offer a downgrade key with the purchase of a new license if requested. Previous versions are provided as-is and are not actively supported. Please contact us to discuss your needs.

Yes. Please use the License Transfer Request Form.