Remotely Support Platform Compatibility

Compatibility

Product Type
  • Application
Application Type
  • Microsoft Windows XP+
  • Linux
  • Apple Macs OS X

Prerequisites

  • Java 8+
  • 4GB min RAM
  • Intel i3 min processor

Required specification and associated performance will depend on product level in use, number of end points and number of concurrent sessions.

Server
Platform agnostic (Windows recommended).

Client
Windows native client - supports Windows XP+.
Platform agnostic client (pure Java) – Linux / Mac OS X, etc.

Technician Console
Platform agnostic (Windows recommended).