Easily add remote support to your applications.
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SupportSmith SDK is a set of ActiveX, .NET ready components to integrate the SupportSmith architecture into your applications. SupportSmith allows you to add live remote customer support to your solutions or create plugins for the SupportSmith client. It also provides you with secure SSH2-enabled firewall/NAT-friendly communication infrastructure suitable for many other peer-to-peer communication scenarios.
Live, Remote Customer Support
SupportSmith eliminates the need to visit your customers' sites when they have computer problems. The program sets up a chat session between you and your customers, without the need for your customers to install software. Customers download and execute a tiny module that establishes an Internet-based connection. The connection is direct and secure, with no third-party servers to intercept confidential information.
The SSH-2 128-bit encrypted communications pass...