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Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: Pro support is an agreement that gives the subscriber a priority support link into Steema. Features of the agreement are as follows: 12 TeeChart Pro priority Questions. The priority questions may be used at any time during the subscription period in addition to use of standard support channels. ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: Sandard Support (Free) Standard technical support is provided free to all registered LEADTOOLS customers. In addition, LEAD offers free Standard technical support to prospective customers working with evaluation versions of their products. Free Standard technical support includes unlimited email ... Read more
Support: Annual Service Contract The Annual Service Contract entitles you to receive upgrades and technical support for the period of 1 year. ... Read more
Support: 1 Year Premium Support (Optional) All issues addressed directly by developers Unlimited ticket based priority support Response within 1 business day Issue escalation to product development team Hotfixes / emergency patches in the event of bugs Remote troubleshooting ... Read more
Support: New Support Portal (http://support.nevron.com) Nevron technical support is based on a ticketing system. The new system aims to provide higher level support services, support ticket tracking and a better customer experience. By using the support portal Nevron will ensure that their support services ... Read more
Support: Support and Maintenance Support and Maintenance can be purchased at the time you purchase your product or upgrade. The support and maintenance agreement entitles you to the following for 1 year from date of purchase: 3 technical support incidents annually per covered license Access to all product ... Read more