SOLO Server - Application/Web Application - V1.6 - Resumen

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Resumen

SOLO Server by Concept Software

Add full-featured eCommerce and software licensing capability to your Web site. SOLO Server is an application that allows you to perform license automation and distribution, eliminate commissions to hosting providers by extending your BackOffice, and provide a complete, secure, automated method to license software and manage your business operations. It is a complete Software E-Commerce Server featuring Electronic License Activation and Electronic License Management.

SOLO Server Feature List

eCommerce

Completely integrated with SoftwareKey Protection PLUS

Customizable "look and feel" at store and product level

Agents can easily place orders on a user's behalf

Agents can easily retrieve unfinished orders

Dynamically created Product Catalog

Secure Online Ordering

Recurring billing and payment plan features

Order processing

Online Fulfillment (SOLO server only)

Payment Gateway Integration

Basic Fraud Control

Customer Self-Service

Integrated online user forum

Support Ticketing System

Tickets can be opened by agent through Web interface

Provides searchable Frequently Asked Questions (FAQ) database for each product

Allows closed tickets to be turned into FAQs, Known Issues, or searchable articles in Knowledgebase

Ticket update and solutions can be automatically eMailed to customer

Resolved ticket report

Agents automatically directed to open tickets at log-in

Emails articles to a friend on public FAQ interface

FAQ proactively emailed to customer at activation

Optionally survey customer when agents close tickets

Trial Marketing

Requests user information prior to evaluation download

Customizable User information form with pre- and user-defined fields

Identify started vs. completed trial installations

Sends instant thank you for evaluating

Optionally notifies administrator of downloads

Optionally sends follow-up eMail near trial expiration

Real-Time Reports

All sales

Online sales

Sales by agent / user

Sales by invoice terms

Sales by hour

Monthly sales with details

Pending Shopping Carts

Declined orders with interface for call center agents

Licenses by Product

Licenses sold by Distributor / Affiliate

ESD downloads

Trial downloads - by product and Affiliate

Trial conversion

Online invoices with invoice line items

Promotions used / Bundles

User defined promo codes for sales

Orders sources (How did you hear of us?)

Customer purchases - new vs. repeat

Refund reasons

Compare units by previous days, weeks, months

Unshipped orders

Export sales data in CSV format

Accounting Integration

Directly import customer orders into QuickBooks

Generate settlement reports to compare with bank records

Assign credit card batch numbers to transactions

Integrates with transaction lists from Verisign PayFlow Pro and Payment Connexions for easy transaction comparison

Server Administration

Web-Based, accessed anywhere in the world

Manages entire license database

Supports multiple SOLO databases on single server

Multiple users with privileges and notification preferences

Categorize users in groups

Export users list with permissions

Allows multiple companies products and product options

Purge test transactions

Displays friendly error message when database is temporarily down for maintenance

Customer Relationship Management

Easily search for customers by 22 fields

Add single customers or bulk unregistered customers

See all history for each customer

Create a subscribe/unsubscribe eMail mailing list

Send eMail to mailing list, all customers, customers of a specific product, etc

Log all pre- and post-sales requests

Calculates total telephone chat time per customer

Mark a logged event for scheduled follow-up

Search tickets by type or keyword

Intelligent caller-ID search features - identify before answering

Integrated refund processing can deactivate a license automatically

Electronic License Activation and Management

Instantly activate software protected by Protection PLUS

Direct TCP/IP means no browsers

Firewall friendly

Determine internet connection state

Behind-the-scene communication hidden from customer

Logs all customer software activation requests

Logs all software downloads including version, status, and elapsed time

Accepts postings from Automation Client to track usage of application

Provides license updates to change feature or revoke licenses

Send or receive full registered user information

Query Web site for new version availability

Automatically download / install product updates

Track trial evaluator information for marketing

Update or disable licenses remotely

Post pay-per-use or other usage information

Allows license "vouchers" for automated activation

Ability to send customized eMails at software registration and at activation

Affiliate Marketing

Completely integrated Affiliate Program

New affiliates can sign up and receive linking instructions automatically

Hits from affiliate links are counted and redirected to a pre-defined URL

Affiliate receives commission for orders, even if user does not purchase immediately

Affiliate can log in to check sales and hit count

Affiliate can enable e-mail notification for new orders

Each Affiliate can be paid a different commission percentage per product

Affiliate can offer a discount off of product list price

Generate report for each affiliate identifying commission due

Export affiliate list in CSV format

Distributor Management

Each distributor can have their own Virtual Storefront

No need for distributor to stock your product

Distributor can now offer electronic delivery using your web site

Each distributor can be paid a different commission

Distributor can offer a discount off of product list price

Distributor receives notification for all orders generated by their web site

Each distributor can use their own merchant account

Quickly add bulk license “vouchers” for distributor to give out

Generate report for each distributor identifying commission due

Export distributor list in CSV format

Here are the latest new features enhancing the already packed and powerful SOLO Server:

Volume Pricing - Extended, quantity-based pricing can now be specified on product options.

Custom Invoices - Fully customized invoices are now available for the online and email order confirmation.

New Payment Gateway -First Atlantic Commerce merchant accounts are now supported.

XmlCustomerService Web Service - The XmlCustomerService web service has been added, supporting retrieval of customer and license data on a per customer basis for use in a custom customer service implementation.

Canadian Tax Support - Canadian taxes are now supported on a per province basis.

Enhancements to Forgot Password Page - The customer forgotten password page has been reworked with an enhanced look and feel. In addition, functionality has been improved to email license information in addition to customer information, and also to search for duplicate customer records rather than just the first matching customer record.

Custom License Mailings Now Support [varRemainingActivations] S/R Parameter - Custom license mailings support a new [varRemainingActivations] search/replace parameter, which is replaced with the number of activations remaining on the license.

Custom Invoice Post Processing Services Now Available - Support for custom online invoice post processing is now available, allowing additional non-standard invoice processing actions such as placing an order to a fulfillment center to be performed in real time.

Custom Customer Options Field Now Available - Support for customer level customer options is now available, allowing custom actions to be displayed on the customer details page.

MARX OLM Support - SOLO Server now supports MARX OLM (Online License Management). This allows customers using Marx CryptoBox to easily and automatically update the contents of their hardware key.

Load .NET Reports Within A Page - The sales tax, monthly, and expired licenses reports can now be displayed inside the page or downloaded directly.

Test Email Mailings Before Sending. "Test" link has been added to the mailings list page to allow sending a test email to the logged-in user's email address.

Improved Image Upload Capability - The image uploading process is now one step quicker for the author, product and product option uploading processes. This was achieved by configuring each page with embedded uploading functionality.

New Expired Licenses Report - A new report to identify expiring licenses has been added. From the menu, choose Reports / Licenses / Expired Licenses.

License Details Page Offers More Details - User defined numeric and date fields are now viewable and editable on the license details page. This is a feature for advanced customers.

Product/Option Customer Service HTML - A new field for Customer Service HTML has been added to the product and product options. This field will override the Order Confirm HTML on the customer service license details page when present.

PartNumbers: PC-512210-163128 512210-163128

Publisher PartNumbers: 1222

PurchaseOptions: SOLO Server V1.6 2 Server License

Resources: Read the SOLO Server help file, Read the SOLO Server Customer Relationship Management Document, Download the ProtectionPLUS evaluation on to your computer - Expires after 30 days

Operating System for Deployment: Windows Server 2003, Windows 2000

Architecture of Product: 32Bit

Product Type: Component, Application

Component Type: .NET Web Service, ActiveX EXE, ActiveX DLL, DLL

Built Using: ActiveX Framework, ActiveX Template Library (ATL), Visual Basic V6.0

General: Supports Apartment Model Threading, Microsoft Transaction Server Compatible (MTS)

Compatible Containers: Microsoft SQL Server 2000, Microsoft Internet Information Server 6.0, Microsoft Internet Information Server 5.0

Product Class: Component Development Tools

Keywords: Licensing license licenses trialware ecommerce e commerce e-commerce e-business e-sales Concept Software Author Internet Commerce Tools eCommerce Software Licensing license program exe file executable copy protection security access Concept SOLO Server Inc Reg Key Gen RegKeyGen Key Generation