Informazioni sulla licenza Aspose.Words for Java

Se hai bisogno di discutere in merito ai requisiti di licenza per Aspose.Words for Java, contatta i nostri specialisti di licenza Aspose.

Siamo in grado di fornire qualsiasi Aspose.Words for Java licenza , tra cui i nuovi abbonamenti e i rinnovi degli abbonamenti.

Developer Small Business License
One Developer and One Deployment Location - A Developer Small Business License allows One developer to create an unlimited number of derived works using the product which can be used at only One physical location (distinct address or office building) within your organization (for internal use only). A Developer Small Business License covers One developer and/or One physical location. A license must be purchased for each developer in the development team, or for each physical location the derived works will be used, whichever is the greater. This license is royalty free. It does not support distribution of derived works to third parties, public facing websites/applications, extranets, multi-site intranets or SaaS project usage scenarios.

Developer OEM License
One Developer and Unlimited Deployment Locations - A Developer OEM License allows One developer to create an unlimited number of derived works using the product which can be used at an unlimited number of physical locations (distinct address or office building) within or outside of your organization. A Developer OEM License covers One developer working on derived works which use the product functionality, a SaaS or public facing web project will require this license type. A license must be purchased for each developer in the development team. This license is royalty free. It allows distribution of derived works to third parties, public facing websites/applications, extranets, multi-site intranets or SaaS project usage scenarios.

Site Small Business License
Up to Ten Developers and up to Ten Deployment Locations - A Site Small Business License allows Ten developers to create an unlimited number of derived works using the product which can be used at Ten physical locations (distinct address or office building) within your organization (for internal use only). This license is royalty free. It does not support distribution of derived works to third parties, public facing websites/applications, extranets or SaaS project usage scenarios. It can support multi-site intranet usage subject to the restrictions on developers and physical location numbers.

Site OEM License
Up to Ten Developers and Unlimited Deployment Locations - A Site OEM License allows Ten developers to create an unlimited number of derived works using the product which can be used at an unlimited number of physical locations (distinct address or office building) within or outside of your organization. A Site OEM License covers Ten developers working on derived works which use the product functionality. A SaaS or public facing web project will require this license type. This license is royalty free. It allows distribution of derived works to third parties, public facing websites/applications, extranets, multi-site intranets or SaaS project usage scenarios.

Paid Developer/Business Support (Priority Support)

In addition to the free support service, Developer/Business Support (Priority Support) offers following benefits for 1 year.

  • Access to Aspose's Paid Support Helpdesk with Priority Support status.
  • Developer Support allows you to post up to 3 incidents per year.
  • Business Support allows you to post up to 6 incidents per year.
  • 24 hour guaranteed initial response time during weekdays.
  • Issue escalation to product development teams.
  • Hot-fixes delivered to address your issues.
  • One Developer/Business Support purchase covers all your Aspose products with valid subscriptions.

Paid Enterprise Support

In addition to the free support service, Enterprise Support offers following benefits for 1 year.

  • Access to Aspose's Paid Support Helpdesk system with Enterprise Support status. Post up to 6 incidents per year. Assign multiple accounts access to the Paid Support Helpdesk.
  • Direct email or phone communication with our senior support developers.
  • Custom agreement and administrative documentation assistance by using our automated End User License Agreement (EULA) Wizard.
  • Access to Sponsored Support.
  • 24 hour guaranteed initial response time during weekdays.
  • Issue escalation to product development teams.
  • Hotfixes delivered to address your issues.
  • One Enterprise Support purchase covers all your Aspose products with valid subscriptions.

Paid Support Availability

Developer Support - Developer Support is offered only to customers on a Developer Small Business license type.
For developers on a Developer Small Business license who feel they might need more than 3 issues per year they can opt to select Business Support.

Business Support - Business Support is offered to customers on either Developer license types (Developer Small Business and Developer OEM).

Enterprise Support - Enterprise support is offered to customers on either Site license types (Site Small Business and Site OEM).

Buying support gives you access to the enhanced support option for 1 year.

You can buy Developer/Business/Enterprise Support when renewing a subscription, or when you buy a license. If you are part way through a subscription and wish to buy Developer/Business Support please contact us.

Priority Support Conditions

  • Developer/Business/Enterprise Support guarantees an initial response within 24 hours of an issue being raised during business days. Aspose cannot guarantee a complete resolution in this timescale but you will get an assessment of the issue. Where they can, Aspose provide simple fixes and work-arounds immediately. Issues that demand a fix can take longer. No guarantee can be made to the delivery date of the fix.
  • Access to the Paid Support Helpdesk is limited to the account that the subscription was purchased under and a fixed number of additional accounts based on your paid subscription level.
  • Developer/Business/Enterprise Support is subject to a fair usage policy of the specified number of issues being raised in any 365 day period. (By issue Aspose mean a new Paid Support ticket opened in the Paid Support Helpdesk.) If several unrelated issues are opened in one Paid Support ticket then these are split into separate tickets and each counts towards your usage quota.
  • These conditions are subject to change without notice.
  • Aspose reserves the right to discontinue technical support for all or individual products at any time.
  • Hotfixes and feature requests, if supplied, are only built on the latest version of the product in question. Versions other than the latest version of the software are not supported in this way.

Domande frequenti

La licenza è permanente (perpetua) o temporanea (di durata limitata)?

Tutte le licenze Aspose Developer e Site sono perpetue e non scadono. Queste licenze includono anche un abbonamento che ti consente di accedere agli aggiornamenti del prodotto per 1 anno.

Che cosa succede alla scadenza del mio abbonamento?

Alla scadenza dell'abbonamento, possiedi ancora la licenza d'uso del prodotto, pertanto le tue applicazioni esistenti che utilizzano Aspose continueranno a funzionare. Per scaricare e utilizzare ulteriori aggiornamenti del prodotto, devi prima rinnovare l'abbonamento.

Posso allineare le mie licenze esistenti?

Sì. ComponentSource può far in modo di allineare le tue licenze, anche se non sono state originariamente acquistate tramite noi. Puoi chiamarci o inviarci un messaggio per discutere delle tue esigenze.

Posso effettuare l'aggiornamento?

Le licenze di aggiornamento non sono disponibili, ma Aspose offre rinnovi di abbonamento post-scadenza che consentono il rinnovo di un abbonamento scaduto. Ciò ti consente di scaricare e utilizzare la versione più recente e ti permette di accedere a 1 anno di aggiornamenti del prodotto.

Il codice sorgente è disponibile?

No. Il codice sorgente non è disponibile per i prodotti Aspose, tuttavia Aspose offre servizi di deposito software. Contattaci per discutere delle tue esigenze.

Che tipo di assistenza ricevo?

Tutti gli utenti ricevono assistenza tecnica gratuita, anche prima dell'acquisto o se il loro abbonamento è scaduto. Inoltre, sono disponibili tre piani di assistenza a pagamento:

Developer Support

  • Accesso all'helpdesk dell'assistenza a pagamento di Aspose con stato Priority Support.
  • Il Developer Support ti consente di pubblicare fino a 3 eventi imprevisti all'anno.
  • Tempo di risposta iniziale garantito in 24 ore nei giorni feriali.
  • Risoluzione dei problemi da parte dei team di sviluppo del prodotto.
  • Hotfix forniti per risolvere i problemi.
  • L'acquisto dell'assistenza ti dà accesso all'opzione di assistenza avanzata per un anno.
  • L'acquisto del Developer Support copre tutti i tuoi prodotti Aspose che hanno abbonamenti in corso di validità.

Business Support
Include tutte le opzioni del Developer Support, e inoltre:

  • Consente di pubblicare fino a 6 eventi imprevisti all'anno.

Enterprise Support
Include tutte le opzioni del Business Support, e inoltre:

  • Accesso all'helpdesk dell'assistenza a pagamento di Aspose con stato Enterprise Support.
  • Assegnazione dell'accesso a più account all'helpdesk dell'assistenza a pagamento.
  • Comunicazione via e-mail o via telefono direttamente con gli sviluppatori senior dell'assistenza.
  • Contratto personalizzato e supporto alla documentazione amministrativa tramite la procedura guidata del Contratto di licenza con l'utente finale (EULA, End User License Agreement) automatizzato.
  • Accesso allo sviluppo a pagamento (a costi aggiuntivi).