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TSplus Remote Support is a remote desktop control solution that enables IT teams to deliver instant attended or unattended assistance without complex setup. Agents can take control of a user’s screen, mouse, and keyboard with a single click and communicate via built-in chat. The platform supports live troubleshooting, background maintenance, branded client customization, and secure connection management through TSplus servers. Typical use cases include help desk support, unattended system updates, and remote training, all achieved through a user-friendly, scalable interface.

The TSplus Remote Support v4.3 update includes important improvements to memory management for Remote Support clients and relays, as well as enhancements to the administration interface, and a refined dashboard with improved filter bar and reorganized page layout, delivering a smoother and more intuitive navigation experience for administrators and users alike.

To see a full list of what's new in v4.3, see our release notes.

TSplus Remote Support is licensed per concurrent connection. Licenses include a 1 year subscription for updates and support. See our TSplus Remote Support licensing page for full details.

For more information, visit our TSplus Remote Support product page.