InstallShield Professional Licensing

Perpetual User Licensing
One software license is required per user, per machine.
For example if you have 2 users each with 2 machines you will require 4 x 1 User Perpetual License.

Annual Silver Maintenance Includes:

  • Unlimited telephone support requests
  • Automatic notification of and access to all product updates (free) and upgrades (chargeable for non-Maintenance-Plan-holders) for 12 months
  • A Maintenance Plan Card detailing all benefits and plan specifics
  • 24 x 7 access to Knowledge Base
  • 24 x 7 access to product Web Communities
  • Sample Code, Sample Projects, and White Papers
  • Technical Webinars / Online Product Demonstrations
  • Unlimited Web-based requests using eService

Annual Gold Maintenance Includes:

  • Unlimited telephone support requests
  • Access to priority support channels for quickest service
  • Priority involvement in Beta Programs
  • Automatic notification of and access to all product updates (free) and upgrades (chargeable for non-Maintenance-Plan-holders) for 12 months
  • A Maintenance Plan Card detailing all benefits and plan specifics
  • 24 x 7 access to Knowledge Base
  • 24 x 7 access to product Web Communities
  • Sample Code, Sample Projects, and White Papers
  • Technical Webinars / Online Product Demonstrations
  • Unlimited Web-based requests using eService

Note: Bronze Level maintenance is no longer available to purchase new, however you can renew existing Bronze maintenance subscriptions.

For information on which InstallShield versions are still Active, please see the InstallShield End of life page.