/n software Red Carpet Subscription Licensing

If you need to discuss your licensing requirements for /n software Red Carpet Subscription, please contact our /n software licensing specialists.

We can supply any /n software Red Carpet Subscription license including Standard Subscriptions, Team Subscriptions and Site / Enterprise Licenses.

One software license is required per developer.
The Developer License allows you to install the product on all your development machines provided that you have one license per developer. For example you could install on your computer at work and at home and also on your laptop as long as you are the only developer using the product. Run-time royalty free.

/n software Red Carpet Subscription includes Free Updates, Upgrades, and New Releases for 1 year.

The subscription only provides development licenses for EDI AS2, is does not provide production or deployment licenses.


Premium Support
/n software provide premium technical support via email and phone. All premium emails and calls are given priority over any standard support questions. Responses to Premium Support inquiries are guaranteed within one business day.

Premium Support includes:

  • Unlimited priority telephone support covering licensing, installation, debugging, protocol issues, programming issues, environmental issues, and general use of the products.
  • Unlimited priority email support covering all of these same issues: licensing, installation, debugging, protocol issues, programming issues, environmental issues, and general use of the product.
  • Access to additional unpublished demo's available upon request.
  • Limited source code analysis related to the components.

Premium support contracts are valid for one full year from the purchased date for a single company contact per contract.

If you are interested in an Enterprise/Team Subscription please contact us for more information.

FAQs

Is the license permanent (perpetual) or temporal (time-limited)?

/n software Red Carpet Subscription is a perpetual license and includes a 1 year subscription which allows you to access upgrades. If you choose not to renew your subscription, you retain the perpetual right to continue using the most recent version of the software released during your original subscription term.

What happens after my Subscription ends?

When the /n software Red Carpet Subscription subscription expires, you are entitled to continue using the software, but will not have access to any future updates or new versions. Subscription renewals are available in order to provide continued access.

Can I co-term (align) my existing licenses?

Yes - ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or send us a message to discuss your needs.

Can I upgrade my license?

Subscription and Annual Maintenance plans are available for /n software products, which provide ongoing upgrades and updates for the licensed product(s). General upgrades from older versions without a current subscription or maintenance term are not available.

Can I add more developers to my license?

Yes. Please contact us to discuss your needs.

What type of support do I get?

Standard Support is offered via email to support@nsoftware.com and is available for all users.

Premium Support is available as an annual subscription and includes unlimited priority email and telephone support covering licensing, installation, debugging, protocol issues, programming issues, environmental issues, and general use of the products. It also offers free minor version updates, access to additional unpublished demos, and limited source code analysis. Please contact us for a quote.

Does /n software Red Carpet Subscription require online / offline activation?

When installing the product for the first time on a machine, the install program will automatically activate your product key. If automatic activation fails the product can still be activated by following the Offline Activation instructions.

Can I buy an old product version?

The Red Carpet Subscription includes access to current and previous versions. /n software does not sell old versions of individual products directly, but may offer a downgrade key with the purchase of a new license if requested. Previous versions are provided as-is and are not actively supported. Please contact us to discuss your needs.

Can a license be transferred from one developer to another?

Yes. Please use the License Transfer Request Form.