Devolutions Password Server is subscription-based. You can subscribe for one (1) year or three (3) years at a time. It has to be renewed every year depending on your subscription plan.

Devolutions Password Server does not include any client licenses of Remote Desktop Manger or Password Vault. However, if you wish to use Devolutions Password Server web-based solution to manage passwords only, there are 5 CALs (Client Access Licenses) included in the Team and Enterprise Server subscriptions.

The CAL, or Client Access License, is a user subscription allowing you to connect directly to the Devolutions Password Server through the web application. Please note that only password management is currently available with the web-based Devolutions Password Server application.

The Team Edition subscription allows you to create one instance of Devolutions Password Server for up to 15 users. It also includes 5 Client Access Licenses.

The Enterprise Edition subscription allows you to create one instance of Devolutions Server for up to 50 users and it includes 5 Client Access Licenses.

The Platinum Edition subscription allows you to create unlimited instances of Devolutions Server for an unlimited number of users - Please contact us for a quote.

Standard Support Includes:

• Normal priority support
• 24/7 access to our forum and documentation
• Online Forum Support
• Email Support
• Live Chat Support

Extended Support Includes:

• High priority support
• 24/7 access to our forum and documentation
• Online Forum Support
• Email Support
• Live Chat Support
• Phone Support

Premium Support Includes:

• Highest priority support
• 24/7 access to our forum and documentation
• Online Forum Support
• Email Support
• Live Chat Support
• Phone Support
• 24/7 Email & Online Forum support
• 24/7 VIP access to Customer Portal
• VIP dedicated direct Slack or Teams Channel
• Dedicated Customer Success Manager
• Consulting, security guidance and training (6h / year)
• Support Entitlement

Please note: Extended Support and Premium Support is only available with transactions of USD $1,000 and more (The minimum quantity will be added to your cart to meet this requirement).