MadCap Doc-To-Help Licensing

Licenses are per user per seat. Anyone that uses Doc-To-Help to create and compile projects needs to have a license. A user can activate their license on a second portable or home computer, provided 1) they are the only person using Doc-To-Help on that 2nd computer, 2) the computers are on separate domains and, 3) the licenses are not used concurrently.

Licenses may be transferred from one user to another. In this case, the original copy must be completely removed from the original user's machine and the serial number deactivated on that machine.

The outputs you build (print materials, web content, application help) can be distributed royalty free.

The license includes a one year subscription that gives you access to free upgrades (including bug fixes and new features), and online support channels. After one year, you are no longer entitled to updates or support channels unless you renew your subscription.

The license is perpetual and does not expire.

If you acquired a Floating License, you are entitled to use the Software within your organization without restriction up to the total number of concurrent users that are specified in your Software purchase agreement, provided that your use is limited to the business entity or division that is specified in your agreement.  Your Floating License shall continue so long as you remain in compliance with the terms of this License Agreement and have paid applicable license fees. Your Floating License requires activation and continued connectivity to the Internet to remain active.  Access to the Software may be interrupted if Internet connectivity is not maintained.  

If you acquired an Enterprise Floating License, you are entitled to use the Software within your organization without restriction up to the total number of concurrent users that are specified in your Software purchase agreement, provided that your use is limited to the business entity or division that is specified in your agreement.  Your Floating License shall continue so long as you remain in compliance with the terms of this License Agreement and have paid applicable license fees. Your Floating License requires activation and continued connectivity to the Internet to remain active.  Access to the Software may be interrupted if Internet connectivity is not maintained.  In addition, you may install your Enterprise Floating License on a central network server in order to be accessed remotely by the specified number of concurrent users as specified in your agreement.

Platinum Support

  • Support Hours 6am to 5pm
  • Unlimited email Support
  • Unlimited Telephone Support

Bronze Support

  • Support Hours 7am to 4pm
  • Unlimited email Support

Contratos de Licença

137.23 KB
Outubro 10, 2019