Comentários do VisualSP Enterprise

Média de Pontuação de revisão: 5 (4)

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Comentário positivo mais recente

Chris Reynolds E.U.A.5 estrela

We had made the investment in the Microsoft 365 technology but adoption was suffering because users were not using the tools effectively. We tried traditional approaches such as quick reference guides... Leia mais

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Não existem comentários negativos para este produto.
Chris Reynolds cliente verificadoE.U.A.5 estrela

We had made the investment in the Microsoft 365 technology but adoption was suffering because users were not using the tools effectively. We tried traditional approaches such as quick reference guides, email campaigns, face to face trainings with individuals and groups. It gave some traction but the knowledge was quickly lost. I didn’t have that much staff to support our personnel and we needed a quick solution. VisualSP’s ready made content helps a lot and we were able to use things instantly right out of the box. I can easily plug in guides and make tours of the system to guide my users. That has helped reduce support tickets immediately!

Malinda Powell cliente verificadoE.U.A.5 estrela

I was part of the product testing when we were originally seeking a product for SharePoint tier 1 support at TD Ameritrade and thought at that time that it was a no brainer to go with VisualSP. I was very happy when management approved the purchase and even happier after seeing the results. Our calls for support were substantially decreased; prior to having VisualSP, I received 3-4 times as many questions and requests for help. And now, your product interface has improved, the content is so much richer than when we first came on board, the growth of this product is very impressive. I would highly recommend it to anyone looking to enhance their tier 1 support.

Jessica Garcia Moreno cliente verificadoE.U.A.5 estrela

When I first joined NCBA, user adoption had been very low and the person that I replaced was too technical for the average end user to understand. As a result our end users did not understand the role of Office 365 in the organization. VisualSP has helped the organization by providing contextual help specific to the area that the end user is working in. The walkthroughs help our users navigate when they experience a new interface for the first time.

Lynley HippsE.U.A.5 estrela

My favorite part about VisualSP is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it. The flexibility to be able to customize the VisualSP interface to be able to deliver our own content is also a big win.