为用户反馈提供本地化的 AI 响应

Oxygen Feedback by Syncro Soft is a modern feedback management platform designed for technical writers, software developers, and content managers seeking to streamline user interaction with documentation. It integrates seamlessly with Oxygen XML Editor and WebHelp, enabling teams to gather, manage, and act on user feedback directly within their documentation portals. Key features include intuitive comment tracking, real-time notifications, role-based moderation, and detailed analytics to monitor user engagement and content effectiveness. By simplifying collaboration and enhancing user-driven insights, Oxygen Feedback helps organizations improve documentation quality, increase user satisfaction, and foster stronger connections with their audience.

The Oxygen Feedback V5.2 release adds support for multi-lingual AI assistant responses. The responses received from the AI Assistant are now displayed in the same language as the user's input. The language of the indexed documentation is also detected, ensuring that search queries are made in the correct language to retrieve relevant results.

To see a full list of what's new in V5.2, see our release notes.

Oxygen Feedback is licensed per site configuration and is available as a Timed Subscription license. Support & Maintenance Pack (SMP) is included for the duration of your subscription. See our Oxygen Feedback licensing page for full details.

Learn more on our Oxygen Feedback product page.