Infragistics App Builder is licensed on an 1, 2 or 3 year basis. To continue to use the software after the subscription period, you need to renew the license.

Standard Support

Applies to customers who have purchased a current subscription. It includes:

• Forum Support
• Web/Online Support
• Infragistics controls issue investigation
• Ability to download Source Code
• First-response within 24 hours and subsequent interactions within 3 business days

Priority Support

Applies to customers who have purchased a current subscription with Priority Support. It includes:

• Phone Support
• Chat Support
• Forum Support
• Web/Online Support
• 24/5 Worldwide Support
• Infragistics controls issue investigation
• Ability to download Source Code
• Guidance for implementing customer functionality that is not built into Infragistics controls
• Response within 1 business day