TeeChart Pro VCL/FMX Licensing

倘若您需要討論您有關TeeChart Pro VCL/FMX的許可要求,請聯絡我們Steema Software方面的許可專家。

We can supply any TeeChart Pro VCL/FMX license including new subscriptions, subscription renewals, and upgrades.

One software license is required per developer.

One Year Subscription with access to all minor and major updates during the subscription period is included with all developer licenses.

Web Server Runtime Licenses may be applicable - (Please note requires a valid developer license)
Please see the licensing information in the evaluations section for more information.

 

Subscription Renewal: To extend your current subscription for 1 Year. 1 Month Grace Period for Expired suscriptions available, after that you will need to buy an the corresponding upgrade price option.


Pro-support
Pro support is an agreement that gives the subscriber a priority support link into Steema.
Features of the agreement are as follows:

  • 12 TeeChart Pro priority Questions. The priority questions may be used at any time during the subscription period in addition to use of standard support channels.
  • Priority mails are answered by a receipt confirmation and replied to within 48 hours during working hours.
  • Private newsgroups, access to preview releases.

 

授權許可合約

210.76 KB
March 21, 2018

FAQs

Is the license permanent (perpetual) or temporal (time-limited)?

TeeChart Pro VCL/FMX licenses are perpetual, and include a 1 Year Subscription for major and minor updates and upgrades, and access to technical support. For further information, please see the License Agreement.

What happens after my subscription expires?

After expiry, you will no longer receive updates, upgrades or technical support. For further information, please see the License Agreement.

Can I co-term (align) my existing licenses?

Yes. ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or send us a message to discuss your needs.

Can I upgrade my existing license?

Yes. It is possible to upgrade from earlier versions. Please call us or send us a message to discuss your needs.

Can I add a new license / previous version to my existing Steema account?

Yes. Please contact us to discuss your requirements.

Can I buy an old product version?

Steema does not sell previous versions directly, but purchasing any new license gives you access to download older versions of the same product.

Can I install my license on more than one machine?

Yes. The Development License allows one Developer to install the software to two machines provided they are not to be used concurrently. For further information, please see the License Agreement.

Is Source Code available?

Yes. Source Code is optionally available for TeeChart Pro VCL/FMX.

Can a license be transferred from one developer to another?

You can transfer the software (including all component parts) under the understanding that the transferee agrees to the terms and conditions of the license agreement. In this case, please contact Steema with written notification of the license transfer including contact details of the transferee.

What type of support do I get?

Steema offers standard support with all subscriptions.

Optional annual Priority Support includes:

  • Unlimited number of standard support requests
  • 12 priority questions per year
  • Guaranteed response time (normally answered within a few hours but guaranteed response within 24 hours Mon-Fri)
  • Remote assistance support
  • Access to preview releases
Does this product require online / offline activation?

TeeChart Pro VCL/FMX requires activation. If the machine to be activated is not connected to the Internet, you may use an online form on a separate machine to generate an activation code.