Help Desk Management / Visual Studio 2005

1. SupportSmith SDK

Publisher: Cybele Software Primary Category: Internet Communication Product Type: Component / ActiveX OCX / ActiveX DLL

Easily add remote support to your applications. SupportSmith SDK is a set of ActiveX, .NET ready components to integrate the SupportSmith architecture into your applications. SupportSmith allows you to add live remote customer support to your solutions or create plugins for the SupportSmith client. It also provides you with secure SSH2-enabled firewall/NAT-friendly communication infrastructure suitable for many other peer-to-peer communication scenarios. View More
2. SupportSmith

Publisher: Cybele Software Primary Category: Internet Communication Product Type: Application

Easily add remote support to your applications. SupportSmith is an integrated platform that provides Remote Assistance and Remote Access to another desktop with no network barriers. This means you can safely and instantly connect to any other PC over the Internet, giving you unlimited access to provide and give customer support, chat, transfer files and even give presentations remotely. SupportSmith gives you: Remote Desktop control, Remote Desktop sharing, Remote Presentation facility, Live Customer Support procedures, File Transfer, Remote Shell / Telnet and Chat. It also enhances Microsoft Remote Desktop and Microsoft Remote Assistance software. SupportSmith doesn't require network configurations and provides excellent security. View More