One software license is required per-developer. A developer may install their license on up to three machines.
Developer Licenses are perpetual and include 1 year Subscription which provides 1 year of free upgrades, including bug fixes and new features.
After your subscription expires, you can renew to receive another year of updates. If you choose not to renew, you can continue using the last version you are eligible to use.
Runtime Royalty Free **
A license entitles you to build applications using the components. The applications you build can be distributed royalty-free.
Support Options
GrapeCity support services are offered in Standard (free with subscription) and Platinum (paid for) levels .
| |
Platinum Support |
Standard Support |
|---|
| 24 Hour FastTrack Response* |
Yes |
No |
| Phone Support |
Yes |
No |
| Access to hotfix builds |
Yes |
Yes |
| Forums |
Yes |
Yes |
| All major releases for 1 year |
Yes |
Yes |
| Online support |
Yes |
Yes |
| Email project for analysis |
Yes |
Yes |
* For customers with a current Platinum subscription, GrapeCity provide a response to any issue submitted to them within 24 hours (excluding weekends and observed US holidays).
** Wijmo Distribution Licenses (required for Wijmo 2018 v1 onwards)
With every developer license, you'll receive perpetual distribution licenses, which entitle you to generate distribution keys that will be used in the script code.
Wijmo license holders can generate distribution keys for as many hostnames (domains) as they need.
While the licenses never expire, keys are limited to upgrading versions for up to a year, after that you will need to buy a new version and create a new key.
What is a Distribution Key?
A Distribution Key is a character string that authorizes an application to use Wijmo. You can generate a Distribution Key using your account on GrapeCity's website. To make a Distribution Key, simply add the hostnames to be authorized and generate the key; then apply the key to your app.
How many hostnames can I add to a Distribution Key?
You can add as many individual hostnames to a distribution key as you need.
Note: you can’t add a catch-all hostname like *.asdf.com. For that, you'll need an unlimited hostname license or an OEM/SaaS agreement, please email sales@componentsource.com for details.
How many applications can I deploy with my purchase?
You can deploy as many applications as you wish with the standard per-developer license.
How long will my Distribution Key be valid?
All Wijmo distribution licenses are perpetual.
