• 1. TechExcel ServiceWise

  Publisher: TechExcel  Primary Category: Help Desk Management  Product Type: Application

  Help desk management and IT Service Management made easy. TechExcel ServiceWise HD is a configurable and scalable software suite for help desk management and IT Service Management. TechExcel ServiceWise HD helps automate and streamline IT services and help desk activities with configurable workflow(s), process management, email notifications, and a searchable knowledge base. ServiceWise HD is the ideal choice for organizations that need to coordinate the activities of individual employees, managers, various IT departments, and distributed support teams. TechExcel ServiceWise HD includes automate reminders, review tasks, approvals of any incident or request, easy point and click customization and more. You can buy ServiceWise HD Jump Start if your company is a new TechExcel Inc customer and has less than 300 employees.

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• 2. WhosOn

  

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  Publisher: Parker Software  Primary Category: Web Site  Product Type: Application

  Track, engage and chat to visitors on your website. WhosOn is a tool for monitoring Web site visitor activity in real time. You can add live help to your site, get detailed traffic statistics and web analytics reports, and get real time page error  and click-fraud alerts. WhosOn will help you to improve the effectiveness of your website and increase sales by providing live person interaction with your visitors.

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The products shown in this catalog are specially selected for Select Business Solutions users.