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$4,900.00

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SearchBlox Bronze Support

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$ 4,900.00

1 Year Bronze Support Contract (1 Named Contact, Email support, 12 Incidents per year, 24 hour response time (M-F 9am to 5pm EST))

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SearchBlox Silver Support

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$ 24,500.00

1 Year Silver Support Contract (3 Named Contacts, Email support, 36 Incidents per year, 8 hour response time (M-F 6am to 6pm EST))

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SearchBlox Gold Support

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$ 49,000.00

1 Year Gold Support Contract (5 Named Contacts, Email and Phone support, 60 Incidents per year, 4 hour response time (24/7), 4 hours per month development help and priority bug fixes)

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Our prices include ComponentSource technical support and, for most downloadable products, an online backup and a FREE upgrade to the new version if it is released within 30 days of your purchase.  All sales are made on our standard Terms and Conditions and subject to our Return Policy. Please contact us if you require any licensing option not listed, including volume licensing and previous versions.

Our regular prices are shown above. Please logon to see your discounted prices.

What's New in SearchBlox 6.4

• Added the ability to AutoDetect and index text files without relying on the file extension
• New file name field added to the XML search results
• Fixed MS Office documents indexing in SearchBlox Server packages
• Fixed HTTPS indexing in SearchBlox Server packages
• Fixed character encoding for foreign characters in the basic search form
• Fixed issue with viewing emails indexed from PST files

What's New in SearchBlox 6.3

• Index Microsoft Office 2007 and OpenOffice documents
• Display document filenames when viewing documents indexed on local file systems
• Fixed issue with search results sort direction
• Fixed issue with document indexing using Custom collections

What's New in SearchBlox 6.2

Indexing Outlook PST files with attachments
SearchBlox is happy to announce the release of Version 6.2 which includes the ability to index and search Outlook PST files including attachments contained within the emails. With the exponential growth of emails within every organization, finding the right information within your emails and attachments is challenging and time consuming. SearchBlox aims to simplify the process of finding information across your email archives, documents, websites and rss feeds.

Key features of SearchBlox 6.2:

• No Outlook Client/Application required for indexing PST files
• Indexes attachments connected to each message
• View email messages right within SearchBlox
• Search for information within the headers
• Concept searching across your emails, documents, websites and feeds
• No limit to the number of search collections
• Index your collections in parallel to speed up the process of finding information

SearchBlox enables you to quickly deploy search for websites, intranets, local search and eDiscovery within a matter of minutes

SearchBlox provides developers with a powerful search platform for developing and deploying search applications, without having in-depth knowledge of Apache Lucene. As SearchBlox is a full product with integrated crawlers and web-based index/collection management, developers will save considerable time and effort by using SearchBlox compared to building a search application from scratch using Apache Lucene.

High Performance
SearchBlox is engineered from ground up to be Java 2 Enterprise Edition (J2EE) compatible. This enables SearchBlox is to leverage the performance and the scalability capabilities of J2EE technologies. The SearchBlox Architecture consists of several sub-systems designed for optimal performance and scalability.

Scalability
The Replication feature in SearchBlox keeps search indexes in multiple instances of SearchBlox across multiple physical machines synchronized. The SearchBlox instance that makes the indexes available for replication is called the Indexing Server and the one or more instances of SearchBlox that get the search indexes from the Indexing Server are called the Search Servers. The Indexing Server and the Search Servers use HTTP to communicate with each other.

Advanced API
The SearchBlox API provides the functionality to quickly crawl, index and search content. It completely hides all the complexities of dealing with the underlying Apache Lucene API. The SearchBlox API simplifies parsing and indexing documents accessible over HTTP or stored in the file system and also allows overriding of document content and/or metadata at index time.

Cloud Deployment
SearchBlox is available on the Amazon Elastic Compute Cloud (Amazon EC2). There is no software or hardware to install. The SearchBlox Amazon Machine Images (AMI) are already configured for use on Amazon EC2. All you need to do is to select the SearchBlox AMI and start the instance.

On-premise Deployment
SearchBlox Server is available for fast deployment on Linux/Unix, Windows and Mac OS X platforms. The SearchBlox Server uses an one step installer for quick and error-free installation. In addition, it is available as a java war file for deployment to Java Application Servers such as Apache Tomcat.

SearchBlox Features:

Built on Apache Lucene
SearchBlox is built on Apache Lucene – the leading open source search library. Search indexes built using SearchBlox adhere to open standards and offer greater flexibility compared to closed proprietary platforms.

Integrated Crawlers
SearchBlox provides crawlers for Filesystems, HTTP/HTTPS and RSS Feeds that work out-of-the-box. The HTTP/HTTPS crawler can index both public and protected content.

Multi-lingual Support
SearchBlox can index content in 37 languages including European and Asian languages. Stopwords and stemming are also supported for the different languages.

On-premise or Cloud Deployment
SearchBlox is packaged for fast deployment to Windows, Linux and Mac OS X operating systems. In addition, it is also available for deployment on Amazon Web Services Platform (AWS) and Rackspace.

Simple Setup
SearchBlox is managed entirely through web-based Admin Console. Document collections can be configured and indexed in a matter of minutes. SearchBlox supports scheduled operations such as indexing, which greatly reduces administrative overheads for such repetitive tasks.

Enterprise Support
SearchBlox offers a choice of support options backed by Service Level Agreements (SLA) to suit client requirements. SearchBlox has a strong track record of providing support to over 300 customers in 30 countries over the last 7 years.

End-User Features

• Seamlessly search across RSS and Atom Web Feeds, HTTP(S), Filesystem and custom content
• Automatically group search results into clusters (clustered search) for fast access to the right information
• Advanced Search – Search by file format, language, keyword occurrence and modified date
• Spelling Suggestions – Using words from indexed content
• Date Range search – restrict search results to a particular date range
• Automatic highlighting of user search query terms in HTML and PDF documents
• Keyword-in-Context Display – search results are displayed with areas of content where the keyword occurs
• User-defined number of search results per page
• Simple and Advanced Query Syntax
• Supports Boolean AND, OR, and NOT searches, Fuzzy and fielded searches
• Browsable Categories for quick access to categorized content
• Sort – search results can be sorted by date, relevance or alphabetically
• Hit Highlighting – query terms are highlighted on content title and description
• Collections – users can limit search to specific collections

Administrator Features

• AJAX-based Admin Console – easy to use and intuitive console to manage all aspects of the Search application
• Featured Results – Highlight links in the search results page when the user enters specific search terms
• Web-based editor for easy customization of search results
• Fast deployemnt of clustered search results using in-built clustering engine
• Choice of Memory-Based Index (for very fast indexing) or Disk-Based Index (for large document collections)
• Built-in Replication to synchronize search indexes across multiple instances of SearchBlox
• Collections – create up to 250 document collections with customized settings
• Look & Feel – search results customizable using CSS or XSLT stylesheets. Can also be delivered as XML
• Automatic Generation of Browsable Categories using Category metadata in feeds and documents
• Built-in Crawlers to index HTTP, HTTPS, File System, RSS and Atom Web Feed content
• Built-in file serving of documents in File System Collections without URL mapping
• Support for indexing content through Proxy Servers
• Selective indexing of sections of HTML pages using <noindex> </noindex> or <!–stopindex–> <!–startindex–> tags
• Protected Content – crawlers can index content protected with Basic HTTP and Form-Based Authentication
• Reporting – real-time reporting with weekly, daily and hourly top queries and zero match queries for upto 3 months
• On-Demand & Scheduled Indexing of content
• Check for duplicate documents during indexing
• Addition and Deletion of individual documents from the index
• Disable stemming for individual indexes

Supported Languages
SearchBlox can index content in 37 languages

• Arabic
• Bengali
• Chinese(Simplified)
• Chinese(Traditional)
• Czech
• Danish
• Dutch
• English
• Estonian
• Finnish
• French
• German
• Greek
• Gujarati
• Hebrew
• Hindi
• Hungarian
• Italian
• Japanese
• Kannada
• Korean
• Latvian
• Lithuanian
• Malayalam
• Norwegian
• Polish
• Portuguese
• Russian
• Romanian
• Slovak
• Slovenian
• Spanish
• Swedish
• Tamil
• Telugu
• Thai
• Turkish

Supported File Formats

• HTML
• Word
• Excel
• PowerPoint
• PDF
• Text
• RTF
• More coming soon…

Support

SearchBlox Support is available in Bronze, Silver and Gold standards.

Support Feature	Free	Bronze	Silver	Gold
Forums	Yes	Yes	Yes	Yes
Incidents	No	12 per year	36 per year	60 per year
Availability	No	M-F 9am-5pm EST	M-F 6am-6pm EST	24/7
Response Time	No	24 hours	8 hours	4 hours
E-mail	No	Yes	Yes	Yes
Phone	No	No	No	Yes
Named Contacts	No	1	3	5
Development Help	No	No	No	4 hours per month
Priority Bugfixes	No	No	No/td>	Yes