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Oxygen Feedback by Syncro Soft is a modern feedback management platform designed for technical writers, software developers, and content managers seeking to streamline user interaction with documentation. It integrates seamlessly with Oxygen XML Editor and WebHelp, enabling teams to gather, manage, and act on user feedback directly within their documentation portals. Key features include intuitive comment tracking, real-time notifications, role-based moderation, and detailed analytics to monitor user engagement and content effectiveness. By simplifying collaboration and enhancing user-driven insights, Oxygen Feedback helps organizations improve documentation quality, increase user satisfaction, and foster stronger connections with their audience.

The Oxygen Feedback Enterprise (AI-ready) V5.3 release adds support for dark themes, allowing the interface to switch easily between light and dark modes, matching the host documentation site’s theme and reducing eye strain for late‑night or prolonged use. It also ensures better accessibility and visual consistency across devices, helping teams maintain brand alignment and deliver a more comfortable feedback workflow in low‑light environments.

To see a full list of what's new in V5.3, see our release notes.

Oxygen Feedback Enterprise (AI-ready) is licensed is licensed per site configuration and is available as a Timed Subscription license. Support & Maintenance Pack (SMP) is included for the duration of your subscription. See our Oxygen Feedback Enterprise (AI-ready) licensing page for full details.

Learn more on our Oxygen Feedback Enterprise (AI-ready) product page.