Released: Jan 20, 2025

V5.1 Build ID: 2025012012 버젼 업데이트

기능

• Signup: Enhanced the signup flow to improve user experience for users with existing accounts. Users attempting to sign up with an existing account are now guided to easily log in or reset their password. After completing the login or password reset process, users are redirected back to the original page where the signup/login process started.
• Version settings: Added a new section showing which AI features are enabled for a site version.
• AI Threads: Added an explanation message for cases where...

Released: Dec 13, 2024

V5.1 Build ID: 2024121313 버젼 업데이트

수정사항

• Comments Application - Resolved an issue where the comments component caused a reloading loop in certain browsers, leading to an unexpected and significant increase in page views.

Released: Dec 11, 2024

V5.1 버젼 업데이트

기능

• AI Assistant
  • AI Assistant Chatbot Displayed in Non-Modal Window - The AI Assistant Chatbot is now displayed in a non-modal window directly within the documentation pages, providing users with an enhanced browsing and interaction experience.
  • AI Assistant Threads Visible to Management Team - Administrators and moderators are now have access to all user interactions with the AI Assistant. The management team can use the new AI Threads page to view the conversation threads that users have sent to...

Released: Nov 18, 2024

V5.0 Build ID: 2024111418 버젼 업데이트

기능

• Application Security:
  • Oxygen Feedback Enterprise can now be configured to run over the HTTP/2 protocol, enhancing security and data transmission efficiency.
  • Enhanced application security by updating and standardizing security-related HTTP response headers returned by the web server.
• Chat Page - The error reporting mechanism has been improved.
• Organization Usage Statistics - Detailed information about AI Assistant Threads and Search Summaries is now also included in the organization statistics...

Released: Sep 25, 2024

V5.0 Build ID: 2024092317 버젼 업데이트

기능

• Usage Statistics:
  • A new metric, AI Assistant Search Summaries, is now available in the usage statistics. A table beneath the chart provides detailed insights, including the total number of search summaries generated, the number of summaries without results (either due to errors or lack of relevant information), the number of summaries that led to further interaction in the chat, and the average number of tokens consumed per summary.
  • Enhanced the clarity of column headers and tooltips in the...

Released: Sep 5, 2024

V5.0 Build ID: 2024090417 버젼 업데이트

기능

AI Integration

• AI Assistant Chatbot - An organization owner or admin can connect Oxygen Feedback to an existing OpenAI account to open up the possibility of activating a chatbot component in the Oxygen WebHelp Responsive output where Oxygen Feedback is installed, allowing your users to chat with the AI Assistant to help find answers to questions and reference information more quickly, based on the information from the publication.
  • When the functionality is enabled, a floating AI Assistant...