Sign In Faster with External Authentication

TSplus Remote Support is a remote desktop control solution that enables IT teams to deliver instant attended or unattended assistance without complex setup. Agents can take control of a user’s screen, mouse, and keyboard with a single click and communicate via built-in chat. The platform supports live troubleshooting, background maintenance, branded client customization, and secure connection management through TSplus servers. Typical use cases include help desk support, unattended system updates, and remote training, all achieved through a user-friendly, scalable interface.

Remote Support supports external authentication, allowing users to sign in with their existing Google, Apple, Microsoft, or GitHub accounts instead of creating separate credentials. This streamlines the login process, simplifies onboarding through automatic account creation for new users, and reduces the burden of managing additional passwords. By integrating with trusted identity providers, the feature provides a more convenient authentication experience, reduces password-related support overhead, and helps users access Remote Support more quickly and efficiently.

TSplus Remote Support is licensed per concurrent connection. Licenses include a 1 year subscription for updates and support. See our TSplus Remote Support licensing page for full details.

For more information, visit our TSplus Remote Support product page.