Sign In Faster with External Authentication
Product UpdateRemote Access Tools
Remote Support simplifies user access with external authentication, eliminating the need for additional passwords and streamlining sign-in.
TSplus Remote Support
Secure remote desktop control and support across multiple platforms.
- Provide attended and unattended remote support to clients worldwide.
- Support Windows, macOS, and Android devices with secure connections.
- Enable file transfer, session recording, and multi-agent collaboration.
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TSplus Remote Support is a robust remote support solution designed for IT teams, system administrators, and technical professionals. It facilitates secure remote desktop control, screen sharing, and multi-party collaboration, enabling efficient troubleshooting, maintenance, and training across Windows, macOS, and Android devices without complex setup or installation for end-users.
Remote Desktop Control and Screen Sharing
Allow support agents to view and control users' desktops remotely for effective troubleshooting and assistance, with multi-monitor support and real-time interaction.
Attended and Unattended Support Sessions
Support agents can provide immediate help via attended sessions or perform scheduled maintenance on unattended devices, including remote wake-up with Wake-on-LAN functionality.
Multi-Agent Collaborative Sessions
Enable multiple support agents to connect simultaneously to the same remote device, facilitating team collaboration during complex support cases.
Secure File Transfer and Chat
Facilitate the exchange of files between agents and users during sessions, along with dedicated chat interfaces tailored for agents and end-users to communicate seamlessly.
Session Management and Recording
Record remote support sessions for compliance and training purposes, take screenshots easily, and monitor remote device information such as OS and hardware details.
Cross-Platform Compatibility
Connect across Windows, macOS, and Android devices, allowing support from or to any supported platform with consistent functionality.
End-To-End Security and Cloud Hosting
Employ industry-standard TLS encryption to secure all remote sessions, with managed global servers providing reliable and fast connection performance.
Customizable Branding and Client Experience
Customize the remote support client with company branding and simplified interfaces to enhance user experience and maintain brand consistency.
Integration with Third-Party Solutions
Integrate seamlessly with tools like Freshdesk for ticket management, and embed remote support capabilities directly into company websites.
Easy Deployment and Scalability
Quickly deploy with minimal setup required for end-users, and scale licensing to accommodate growing numbers of concurrent remote support sessions.
Product Compatibility
Review the details below to ensure this product is supported within your environment.
Operating System
- Windows Desktop
- Windows Server
- macOS
Windows Desktop Version
- Windows 11
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
Windows Server Version
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012
Embed Remote Support Using a Single HTML Tag
Product UpdateRemote Access Tools
TSplus Remote Support v4.4 now lets developers easily add a custom remote support client to any site, with no complex integration required.
Boost Remote Support with UI Enhancements
Product UpdateRemote Access Tools
TSplus Remote Support v4.3 improves stability and usability with better memory handling and a streamlined admin dashboard.
About TSplus
TSplus, founded in 2007 and headquartered in France, specializes in software solutions for remote access, application delivery, and cybersecurity. Serving over 500,000 customers in more than 140 countries, it supports IT professionals and businesses of all sizes with its suite of cross-platform products. TSplus stands out for its focus on user-friendly deployment, affordability, and continuous innovation, making connectivity and data protection accessible on any device, at any time. With a strong international presence and a dedication to reliable support, TSplus helps organizations maintain security and flexibility wherever work happens.
As official and authorized distributors since 2024, ComponentSource supplies you with legitimate licenses directly from TSplus.