Oxygen XML Author Enterprise Licensing

If you need to discuss your licensing requirements for Oxygen XML Author Enterprise, please contact our Syncro Soft licensing specialists.

We can supply any Oxygen XML Author Enterprise license including new licenses, Support & Maintenance Pack (SMP) renewals, and upgrade licenses.

One software license is required per user.

Support & Maintenance Pack (SMP) provides priority technical support and all new versions released during the SMP period.

Named User License
Install and use the software on as many computers as he or she likes. The total number of Named Users may not exceed the total number of licenses.

Floating User License
A separate license is required for each concurrent user. You may install the software on an unlimited number of computers connected to a designated network

Timed Subscription License
Your rights to use the software are limited to the subscription period indicated on your order. After the expiration of your subscription, you must stop using the software or renew your subscription. Support & Maintenance Pack (SMP) is included. When your subscription ends, the Support & Maintenance Pack (SMP) will also be terminated.

Oxygen XML Scripting
One license is required per Process. A "Process" means any automated process that is authorized by you to access and use the Software through the assignment of a single process ID and includes, without limitation, automated controls and background jobs.

License Agreements

FAQs

Is the license permanent (perpetual) or temporal (time-limited)?

All Named User or Floating Licenses are perpetual, and do not need to be renewed.

Subscription Licenses are also available for certain editions, and such subscriptions need to be renewed in order to keep using the product.

What happens after my Support & Maintenance Pack (SMP) expires?

If you have bought a SyncRO Soft product with the optional Support and Maintenance Pack, you may continue to use the product after the maintenance period ends, however you will not have access to further new releases unless you purchase an SMP Renewal.

Can I co-term (align) my existing licenses?

Yes - ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or send us a message to discuss your needs.

Can I upgrade?

Upgrade Licenses allow you to bring an older version of the same product type (Developer/Author/Editor), edition (Professional/Enterprise) and license model (user-based/floating) up-to-date. Products are eligible for upgrade for 12 months after the End of Support milestone according to the End of Life Policy. If your product version is older than this, you will need to purchase a New License.

Can I buy an old product version?

You can buy the latest version of a product but install an earlier supported version of the same product. The prior version may be used by a properly licensed user in place of the current version of the product.

Is Source Code available?

No. Source Code is not available for Oxygen XML products.

What type of support do I get?

All licensed users have access to the Oxygen Forum, which is visited daily by members of the Oxygen support team and the community.

Users with How To requests, feature requests and bug reports can use the Technical Support Form.

Users with a current Support and Maintenance Pack (SMP) will recieve priority support. If you are not covered by SMP, Syncro Soft cannot make any commitments, but guarantee to answer every support request.