1 Software License is required per Developer.
Runtime Royalty Free.

SmartClient is available as a Perpetual License with no support or updates and as a Subscription License which includes product updates and technical support.

Subscription Licenses require a minimum commitment of 3 years and need to be renewed to continue using the software.

Licenses are offered and owned by project or company (for example a consultant cannot use a license to work for multiple customers. Licenses would need to be bought per customer).

Standard Support:

• Access to the current documentation for the software.
• Forum Support.
• Email Support.
• Guaranteed response within 72 business hours.
• Limited incident support (up to 10 incidents per annum).
• Roadmap Questions: the ability to ask if a given feature or capability is scheduled for the next release.
• Eligible to receive emergency hotfix builds as may be provided.
• Product fixes and new features. (Note: This does not apply to perpetual licenses, where new features and versions must be purchased separately)

Priority Unlimited Support
All the offerings from the Standard Support package plus:

• 24/5 Worldwide Support.
• Priority Support Handling - guaranteed response within 24 hours.
• Prioritized Bug Review - Cases are immediately routed for priority assignment to a senior engineer.
• Unlimited incident support.
• Roadmap Influence: The ability to request that a feature be added to the roadmap for the next release or release after that.
• Beta Program Privileges - Early access, priority enrollment, and extended trial periods for new product launches.