Timed Subscription License: You are licensed to use the software for the subscription period only.

Floating Timed Subscription License: You are licensed to use the software for the subscription period only. Allows sharing across a pool of users by providing a single key that specifies the total number of users that can concurrently use the software.

Floating Enterprise Timed Subscription License: You are licensed to use the software for the subscription period only. Allows sharing across a pool of users by providing a single key that specifies the total number of users that can concurrently use the software. Supports image based distribution and eliminates the need to re-activate if machines are re-imaged.

Perpetual Licenses: New MadCap Contributor Perpetual Licenses are no longer available, however existing customers may continue to renew their subscription as long as they are currently on maintenance. If their maintenance has expired, they will be subject to new subscription pricing if they want to upgrade and/or purchase additional seats.

Platinum Maintenance

• Product Upgrade and Upgrades during the maintenance period.
• Unlimited Email Support.
• Knowledge Base Access.
• Forum Access.
• Priority Telephone Support (Unlimited Inquires).
• Priority Email Support.
• Extended Support Hours.
• Senior Engineer Support Team.
• Project Analysis & Advice.