用新的 AI 聊天機器人改進了使用者體驗

9月 24, 2024
Oxygen Feedback V5.0 現在包括一個 AI 聊天機器人,其會使用您網站上的資訊快速準確地回答使用者的問題。

繼續用英語閱讀:

Oxygen Feedback is a comment management platform that helps you to collect and manage feedback from your users. It can be embedded in any HTML-based website or WebHelp Responsive output. It is a self-hosted solution that gives you complete control over your data. It also integrates with Oxygen XML Editor to allow you to see all of the comments in a side-view and react to user feedback by making corrections and updating the source content without leaving the application.

The Oxygen Feedback V5.0 release adds a new AI chatbot feature. By connecting Oxygen Feedback to your OpenAI account, you can enhance your website's help section with a powerful AI chatbot. This chatbot can provide users with instant, accurate answers to their questions, improving their overall experience.

To see a full list of what's new in V5.0 Build ID: 2024090417, see our release notes.

Oxygen Feedback is licensed per site configuration and is available as a Timed Subscription license. Support & Maintenance Pack (SMP) is included for the duration of your subscription. See our Oxygen Feedback licensing page for full details.

Learn more on our Oxygen Feedback product page.