Help Desk Management / Windows Vista Development Tools (Dev Tools & IT Utilities)

1. WiseMo Remote Guest Component

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Publisher: WiseMo Primary Category: Help Desk Management Product Type: Component / Add-In / ActiveX OCX / ActiveX DLL / DLL

Remote Control PC & Mobiles from your Windows & browser applications. WiseMo Remote Guest Component allows you to remote control mobile devices and PCs from your Windows or Web application. Using the Remote Guest component you can easily connect to remote PCs or Mobile devices equipped with a WiseMo Host module. Once connected, you drive the look and feel and which features to use. For example, you can show the remote PCs screen or just part of it inside your application, control tasks and services, manage the registry, perform text chat and much more.
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2. SupportSmith IT Support

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Publisher: Cybele Software Primary Category: Internet Communication Product Type: Application

Live remote technical support anytime, anywhere. SupportSmith IT Support's architecture allows for peer-to-peer connections in a secure, reliable and firewall-friendly manner. No ports are required to be open in either the customer's nor technician's ends. SupportSmith IT Support works with dynamic and fixed IP address. Smoothly adapts to corporate firewall rules and proxy servers. SupportSmith Server takes care of all connectivity issues, mediating between all SupportSmith IT Support components to provide secure, reliable and high-preformance connections.
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3. WhosOn

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Publisher: Parker Software Primary Category: Web Site Product Type: Application

Track, engage and chat to visitors on your website. WhosOn is a tool for monitoring Web site visitor activity in real time. You can add live help to your site, get detailed traffic statistics and web analytics reports, and get real time page error and click-fraud alerts. WhosOn will help you to improve the effectiveness of your website and increase sales by providing live person interaction with your visitors.
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