Interactive Voice Response (IVR)

Easily build speech and telephony .NET applications. Velocity is a rapid application development toolkit that enables Microsoft .NET developers to create feature-rich telephony and speech solutions. Velocity eliminates the need to learn low level telephony API’s and protocols. The high-level Velocity API means developers can get on with the job of building their applications without the need to worry about the underlying telephony hardware and media processing layers. Supporting the Dialogic family of telephony boards and media processing software, Velocity enables the creation of Interactive Voice Response (IVR), Speech and IP enabled communications solutions that scale from as little as two voice channels to several hundred on a single server platform. Even if currently you have no telephony hardware or phone lines you can start developing today with Velocity's built in softphone.

Add advanced telephony functionality to your applications. TeleTools Enterprise Edition combines the features of all the TeleTools Editions (automated dialer, power dialer, desktop apps, call recording, advanced IVR, voice mail etc) with powerful additional capabilities. Use Enterprise to take advantage of PBX features such as conferencing, supervised transfer, etc. The Enterprise edition also has the most advanced audio capabilities including audio buffering and audio playback features. Enterprise lets you build high-density applications on telephony hardware such as the Dialogic card or your TAPI-compliant PBX.

Easily add telephony to applications. ExceleTel TeleTools Express Edition can be used to dial directly from your application. TeleTools Express Edition also allows you to capture CallerID, answer calls, and build screen pops. ExceleTel's VCL and ActiveX components support most popular Windows-based development environments. Express is ideal for single line desktop applications.

Includes advanced audio capabilities to build call recorders, voice mail and IVRs. ExceleTel TeleTools Professional supports multiple active calls on a single line so you can work with three way calling and call-waiting features. Professional supports multiple line configurations to match the capabilities of the PBX or telephony hardware (HiPhone USB, Dialogic, Brooktrout, etc.).

Rapidly prototype, build, and deploy telephony applications. TeleTools Standard Edition lets you rapidly develop simple IVR and voicemail systems. Play .wav files and capture DTMF tones to build a complete IVR in record time. Standard supports up to four telephone lines.