Licenciamiento de Highcharts Suite

Si necesita hablar con nosotros sobre sus requisitos de licencia para Highcharts Suite, póngase en contacto con nuestros especialistas en licencias de Highsoft.

Podemos suministrar cualquier licencia de Highcharts Suite, incluidas licencias anuales (Annual) o perpetuas (Perpetual), licencias OEM y renovaciones de Advantage.

One software license is required per developer. Any and all developers working with the software will need a license.

Highcharts has several license options:
(Examples of what license you may require are available after the descriptions below).

Internal License
The Internal License includes the right to use Highcharts for a solution or application which is used for internal purposes only on your private websites (including subdomains and intranet sites) and it is hosted on servers owned or controlled by the Licensee. You can use the Internal License if your application is not available to your customers/external users or as a public website. If you need to display data outside of your company on a publicly available web site, you will need a SaaS or SaaS+ License.

Additional Information
An Internal License authorizes the Licensee to use the Licensed Software for internal purposes only and extends to Licensee's employees and contractors, but not to its clients or other Third Parties. An Internal License does not include any right for Licensee to use the Licensed Software in a SaaS Application, Web Application or a Licensee Product, nor does it authorize Licensee to perform Customer Installations.

SaaS License
In addition to everything included in the Internal License, the SaaS License includes the right to use Highcharts in only 1 SaaS or 1 Web application for generation of static and dynamic content on a publicly available web site.

Purchasing multiple Developer SaaS Licenses does not increase the number of applications licensed, just the number of developer seats for the One SaaS or Web application.
The SaaS License is assigned to a single application, you need to inform Highsoft of the name of your application before you can deploy your application.

Self Hosted
The SaaS and SaaS+ Licenses are for applications running on web server(s) hosted by you, and which can be distributed as a SaaS, web application, desktop application or mobile application. For customer installation where you need to distribute your product to your customers hosted servers you will need an OEM License.

Annual or Perpetual License
The Internal License, SaaS License and SaaS+ Licenses are available as either an Annual License or Perpetual License.

  • The Annual License offers an annual subscription and permits use of all releases and technical support for 1 year. To continue to use the software you need to renew your license each year.
  • The Perpetual License offers current releases of the library for a one-time fee. Highcharts Advantage (all new releases and technical support) is included for 1 to 5 years depending on the option purchased. Upon expiration, access to new releases and technical support is available by renewing the Highcharts Advantage. If you do not renew then you may continue to use the software at the last release available during the active Advantage period.

OEM License (Only available as Perpetual License)
You need an OEM license when you want to use the Highcharts software in a product that will be further distributed to - and hosted by - your customers. The OEM License is the most flexible license which can be customized to your needs. For pricing please contact us.

Note on Distribution: To comply with license requirements the name of the application(s) you develop need to be reported to Highsoft before they can be distributed.

Examples:

  • For internal projects and private websites for use within your own organization, where the content shall not generate individually tailored content adapted to any user's personal data or choices. i.e. the same content is displayed to all users with no user interaction with the charts:
    • Purchase an Internal License for each developer.
  • For applications running on web server(s) hosted by you, and which can be distributed as a SaaS, web application, desktop application or mobile application:
    • Purchase an Annual or Perpetual SaaS License for each developer and each application you need to distribute.
    • 1 Developer, deploying 2 applications you will need 2 SaaS Licenses.
    • 2 Developers, deploying 1 application you will need 1 SaaS License and 1 Additional Developer SaaS License.
    • Deploying more than 5 applications - Contact us for a quote.
  • For applications running on web server(s) hosted by your customer(s):
    • Deploying any number of applications - Contact us for a quote for an OEM License.

Highcharts Advantage
All new licenses come with Highcharts Advantage. As long as you have an active Highcharts Advantage, you are entitled to all minor and major releases, in addition to access Highsoft's premium support offerings. For information about Advantage + please Contact us.

  Free Advantage Advantage +
Overview Receive help from the Highsoft developer community on GitHub, StackOverflow and Highcharts' Forums. Includes access to all new releases, emergency hot fixes, chat support. Double the support hours, faster response times and a dedicated support engineer.
Support hours per seat 1 hour 10 hours 20 hours
All new releases      
Access to 1st line support      
Guaranteed initial response time   36 hours 17 hours
Access to 2nd line support by core developers      
Chat support      
Video Call Support      
Emergency hotfixes      
Guiding and advice on implementation      
Dedicated Support Engineer      

** Chat support is not offered for the Highcharts .NET, Highstock .NET, Highcharts iOS and Highcharts Android, or Highcharts Mobile Wrapper Licenses.

Important Note: As of version 10, the "Developer License" has been discontinued from Highsoft's product offering, in order to renew your Highcharts Advantage, please notify our sales teams to identify the applicable new license type that best meets your needs. Contact us for a quote to renew your Highcharts Advantage.

SaaS+ License
This type of license is no longer available. If you already own a SaaS+ License and need to renew your Advantage Subscription or Annual License please contact us to discuss your options.
The SaaS+ License included the right to use Highcharts in up to 5 SaaS or Web applications only (either as 5 SaaS applications or 5 Web applications or a combination of both so long as the total number of applications does not exceed 5), in addition to everything included in the Internal License.

The SaaS+ License could be assigned to up to 5 named applications, you had to inform Highsoft of the name(s) of your application before you could deploy your application.

Preguntas frecuentes

¿La licencia es permanente (perpetua) o temporal?

Highcharts Suite licencias pueden ser perpetuas o anuales. Las licencias perpetuas ofrecen versiones actuales de la biblioteca por una tarifa única. Las licencias anuales ofrecen una suscripción anual y permiten el uso de todas las versiones y del soporte técnico durante 1 año.

¿Puedo cambiar mi licencia a una versión superior/inferior?

La suscripción Advantage le da acceso a nuevas actualizaciones secundarias y principales. Cuando caduque su suscripción a Advantage, puede comprar una renovación para ampliarla.

Aunque no es posible cambiar la licencia a una versión inferior, una licencia le da derecho a descargar y utilizar cualquier versión anterior del producto correspondiente sin cargo adicional.

¿Cuál es la diferencia entre una licencia anual o perpetua y una licencia OEM?

La Licencia anual (Annual) o perpetua (Perpetual) permite al licenciatario utilizar el software en un proyecto web alojado en el servidor o servidores propios del licenciatario donde está pagando por el uso.

La licencia OEM permite al licenciatario distribuir el software a servidores de los usuarios finales. Póngase en contacto con nosotros para conocer los precios de la licencia OEM.

¿Qué tipo de soporte recibo?

Todas las licencias de Highcharts Suite se suministran con una suscripción a Advantage. Esto incluye:

  • 10 horas de soporte por desarrollador
  • Plazo de respuesta de 24 horas (días laborables, CET)
  • Actualizaciones a versiones secundarias / principales
  • Soluciones rápidas de emergencia
  • Asesoramiento acerca de la implementación de Highcharts
  • Soporte por chat

Cuando finalice el período de suscripción Advantage, podrá seguir utilizando la versión con licencia del software, pero solo tendrá acceso a:

  • Soporte de 1ª línea
  • El foro de Highcharts
  • Plazo de respuesta de 36 horas (días laborables, CET)

Hay disponibles renovaciones de Advantage.

¿Qué sucede después de que finalice mi período de suscripción Advantage?

Puede optar por comprar una renovación de la suscripción a Advantage o por continuar utilizando la versión actual del producto con el nivel de soporte estándar.

¿Requiere Highcharts Suite activación online / offline?

No hay ninguna clave de licencia obligatoria asociada al software y no requiere activación. La licencia es únicamente un documento legal y consta de dos partes: los términos y condiciones y la declaración de licencia.

¿Puedo comprar una versión de producto antigua?

Highsoft no vende directamente versiones antiguas. Sin embargo, la compra de una nueva licencia le da derecho a descargar y utilizar cualquier versión anterior del producto correspondiente sin cargo adicional.

¿Se puede transferir una licencia de un desarrollador a otro?

Las licencias anuales y perpetuas no son personales y se aplican al número de asientos, no al individuo. Necesita una licencia para cada desarrollador que trabajará con el software. Si tiene más de 5 desarrolladores, contáctenos para obtener precios por volumen.