Send sophisticated autoresponses to customers and colleagues.

Send sophisticated autoresponses to customers and colleagues.
  • ThinkAutomation monitors your systems for inbound messages, new data input and status changes.
  • Each inbound message is checked against conditional processing rules.
  • ThinkAutomation then sends the relevant auto response, via the relevant channel, i.e:
    • Support ticket acknowledgement email.
    • Feedback email sent after issue resolution.
    • Security email sent following suspicious activity.
    • Absence confirmation email sent to employee.
    • Calendar appointment sent after demo request.
    • Form submission kickback email.
    • Password reset email.
    • Follow-up email sent after support case closed.
    • Two-factor authentication processing.
    • Case study request sent after positive feedback.
    • Timesheet attachment sent after remote work request.
    • Milestone emails based on customer data.
    • And countless more.