Features

• Connection to Freshdesk - This connectivity solution enables various ODBC-aware applications to connect to Freshdesk directly via HTTPS. If you have no direct access to Freshdesk via HTTPS, you have the option of establishing a connection through a proxy server.
• Extended SQL Syntax - The ODBC driver provides the opportunity to work with Freshdesk objects just as with SQL tables. The extended SQL syntax allows you to use all the SQL benefits in SQL-92 compatible SELECT statements:
  • Complex JOINs.
  • WHERE conditions.
  • Subqueries.
  • GROUP statements.
  • Aggregation functions.
  • ORDER statements.
• Integration - The driver is compatible with third-party tools for data analysis, such as Microsoft Excel, and integrates with various IDEs and systems like Visual Studio, etc.
• Cost-Effective Deployment - A standalone installation file that doesn't require the user to deploy and configure any client software or vendor library. Deployment costs are reduced drastically, especially when using the silent install method with an OEM license in large organizations that have hundreds of machines.
• Platforms Variety - The driver can be used with 32-bit and 64-bit applications on both x32 and x64 platforms, so there is no need to additionally configure the driver, applications or environment.
• Fully Unicode-Compliant Driver - You can retrieve and modify any multilingual Freshdesk data, regardless of their character set: Latin, Cyrillic, Hebrew, Chinese, etc., and in any language environment.
• ODBC Conformance - ODBC driver for Freshdesk provides full support for common ODBC interface:
  • ODBC API Functions support.
  • ODBC Data Types support.
  • In addition, it provides support for Advanced Connection String parameters. Thus allowing any desktop and web applications to connect to Freshdesk from various environments and platforms that support ODBC.
• DML Operations - Devart ODBC Driver for Freshdesk provides support for DML which allows you to modify data in Freshdesk the same way as in SQL databases:
  • INSERT.
  • UPDATE.
  • DELETE.
• Freshdesk Compatibility - The ODBC driver has full support for Freshdesk field data types and, moreover, the driver is compatible with the Freshdesk API itself.
  • Freshdesk API.
  • Freshdesk Data Types.
• Advanced Data Conversion - Advanced Data Conversion mechanisms have been implemented that provide bi-directional mapping between any Freshdesk and ODBC data types.
• High Performance - Every operation with Freshdesk becomes significantly faster using features such as local data caching, connection pooling, and much more.
• Verified Compatibility With Data Integration Tools - Devart ODBC drivers are verified to be compatible with leading analytics and reporting tools, various IDEs, and programming languages. Get fast and secure access to your data in any application:
  • Database Management Software
    • SQL Server Management Studio (SSMS)
    • Microsoft Access
    • DBeaver
    • RazorSQL
    • and others
  • Business Intelligence & Analytics Software
    • Power BI
    • Tableau
    • QlikView
    • TIBCO Spotfire
    • and others
  • Document Management Software
    • Microsoft Excel
    • LibreOffice
    • OpenOffice
    • StarOffice
    • and others
  • Application Development Tools
    • Microsoft Visual Studio
    • Python, PHP
    • FileMaker
    • C++ Builder
    • and others