Informazioni sulla licenza SOS Intake

Se hai bisogno di discutere in merito ai requisiti di licenza per SOS Intake, contatta i nostri specialisti di licenza SnapOn Software (formerly KWIZ).

Licensed per year, you need a license sufficient to cover the number of data sources and active forms you require.

A data source is a M365 tenant, Salesforce Instance, or NetSuite Instance. A Sandbox or test instance/tenant is counted as a data source.

There are currently 4 subscription plans available. All plans build on the previous tier, adding more features as you move up.

  • Essential​ Tier:
    • Self Service: Knowledgebase access or Paid Support​.
    • Annual license.
    • Auto-Renewal​: Contract will renew on an annual basis.
    • Onboarding support available for purchase.
  • Professional Tier:
    • Standard Support​: Submit tickets, access to Customer Portal and Knowledge Base.
    • Increased functionality: receive all features from the Essential Tier and more.
    • Annual or multi year license​.
    • Up to 1 hour of Installation Support​.
    • Up to 1 hour of Product Onboarding Training.
    • Additional support available for purchase.
  • Premium AI Tier:
    • Premium Support​: increase ticket response time and receive a dedicated Account Manager.
    • Increased functionality: receive all features from the Professional Tier and more.
    • Annual or multi year license​.
    • AI Features​ (coming soon).
    • Enhanced Security Requirements​.
    • Up to 2 hours of Installation Support​.
    • Up to 3 hours of Product Onboarding Training.
    • Additional support available for purchase.
  • Enterprise Tier:
    • Increased functionality: receive all features from the Premium Tier and more.
    • Dedicated Senior Account Manager​.
    • Custom feature limits.
    • Up to 2 hour Installation Support​.
    • Custom Onboarding Hours​.
    • Custom onboarding Onboarding Training.
    • Additional support available for purchase.

Contratto di licenza

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Giugno 3, 2026