HarePoint HelpDesk for SharePoint

  1. HarePoint HelpDesk for SharePoint v16.9

    Note di rilascio: Adds new Dashboard view settings. Added "Dashboard view" settings with 3 options: Highlight the overdue tickets- shows a progress bar to the grid under "Due Date". Turning red when a Due Date is close. Show priority as text- shows the ...

  2. HarePoint HelpDesk for SharePoint v16.8.1.4

    Note di rilascio: Added View and QA links to the KB in the mobile version. ...

  3. HarePoint HelpDesk for SharePoint v16.8.1.3

    Note di rilascio: Added a mobile dashboard for technicians. ...

  4. HarePoint HelpDesk for SharePoint v16.7.1

    Note di rilascio: Added new licensing options. Fixed SLA recalculation during reassignment of overdue tickets. Fixed the bug resulting in report rendering data filtration error when the report is being generated during the SharePoint server high load time. ...

  5. HarePoint HelpDesk for SharePoint v16.6

    Note di rilascio: Adds compatibility with SharePoint 2019, plus ability to add multiple file attachments to reply messages. A feature that allows you to create a personal set of views in the left pane has been added. Drag-n-drop feature to insert images into the request ...

  6. HarePoint HelpDesk for SharePoint v16.2

    Note di rilascio: Added the ability to create articles available for Technicians only and hidden from the Helpdesk users. New feature in the Knowledge Base (KB): articles for Technicians. Now it is possible to create articles available for Technicians only and hidden from ...