Hello, I am a senior developer...

apeoplesDE, USA5 등급
Hello, I am a senior developer at my organization and I needed tools to intergrate into a series of new websites coming online within the next two years. I evaluated several Syncfusion competitors and chose Syncfusion over all others because of the diversity of their Enterprise Studio suite and the pricing model for developer licenses. However, it turns out that the tools themselves are not the best part of their product. The technical support is. As with all third party tools these days, they don't come with books and their object models are robust. The online help can be overwhelming and it can be easy to give up on the tools. Syncfusion's technical support is top-notch. I did not get canned responses from low-level newly hired technical staff. I got tailored responses that addressed my exact problem with examples. I provided them explicit narratives of my problem and they provided me with detailed, coded examples of solutions to my problem. I then modified their solution to so they could help me address the next-level problem. Syncfusion updated my modified solution to help me keep moving. In the end, not only was my problem solved, but the problem that I encountered after the original problem was also solved. If I was left to my own devices to sovle this problem, I never would have gotten there. Thanks to Syncfusion's technical support, I will recommend that all 15 developers on my team look to Syncfusion for their web tool needs. I am looking forward to a long productive relationship with Syncfusion tools. I highly recommend not only the tools, but the organization to anyone. Good luck.