One software license is required per-developer. A developer may install their license on up to three machines.
Developer Licenses are perpetual and include 1 year Subscription which provides 1 year of free upgrades, including bug fixes and new features.
After your subscription expires, you can renew to receive another year of updates. If you choose not to renew, you can continue using the last version you are eligible to use.
Runtime Royalty Free
A license entitles you to build applications using the components. The applications you build can be distributed royalty-free.
Support Options
MESCIUS (formerly GrapeCity) support services are offered in Standard (free with subscription) and Platinum (paid for) levels .
| |
Platinum Support |
Standard Support |
|---|
| 24 Hour FastTrack Response* |
Yes |
No |
| Phone Support |
Yes |
No |
| Access to hotfix builds |
Yes |
Yes |
| Forums |
Yes |
Yes |
| All major releases for 1 year |
Yes |
Yes |
| Online support |
Yes |
Yes |
| Email project for analysis |
Yes |
Yes |
*For customers with a current Platinum subscription, MESCIUS (formerly GrapeCity) provide a response to any issue submitted to them within 24 hours (excluding weekends and observed US holidays).
