Each license includes a 1 Year Subscription which provides technical support and access to all minor and major updates for the purchased software during the subscription period.

If you choose not to renew subscription at the end of the period then you may continue to use the software but will no longer to have access to new updates and support for it.

Priority Support Subscription
This may be purchased in addition to the standard subscription and includes:

• 12 priority questions during one year. The priority questions may be used at any time during the subscription period in addition to use of standard support channels
• Priority mails are answered by a receipt confirmation and replied to within 48 hours during working time Monday to Friday
• Access to preview releases of the products under support