Compatibilité

Windows
TSplus Remote Support supports 32-bit and 64-bit architectures.
The TSplus Remote Support connection client is compatible with the following Microsoft Windows:

• Windows 11
• Windows 10
• Windows 8.1
• Windows 8
• Windows 7 Service Pack 1
• Windows Server 2022
• Windows Server 2019
• Windows Server 2016
• Windows Server 2012 or 2012 R2
• Windows Server 2008 R2 Service Pack 1

The required framework is .NET version 4.5.2 or later.

MacOS
The TSplus Remote Support connection client is compatible with the following MacOS version:

• Monterey 12.3 or later

Android
The TSplus Remote Support connection client is compatible with the following Android devices:

• Marshmallow 6.0 (2015) or later
• Smartphone, Tablet, AndroidTV

For remote control functionality, no specific permissions are required, however to use the sharing feature, the following permissions need to be enabled:

• Capture Service: Allows sharing of your screen.
• Accessibility Service: Grants control over your device.