Features

• Connection to Freshservice - This connectivity solution enables various ODBC-aware applications to connect to Freshservice directly via HTTPS. If you have no direct access to Freshservice via HTTPS, you have the option of establishing a connection through a proxy server.
• Extended SQL Syntax - The ODBC driver provides an unrivalled opportunity to work with Freshservice objects just as with SQL tables. The extended SQL syntax allows you to use all the SQL benefits in SQL-92 compatible SELECT statements:
  • Complex JOINs.
  • WHERE conditions.
  • Subqueries.
  • GROUP statements.
  • Aggregation functions.
  • ORDER statements.
• Fully Unicode-Compliant Driver - You can retrieve and modify any data in multilingual Freshservice databases, regardless of their character set: Latin, Cyrillic, Hebrew, Chinese, etc., and in any language environment.
• ODBC Conformance - The driver provides full support for the ODBC interface, its functions, and data types. It offers advanced connection string parameters and allows any ODBC compliant desktop or web application to connect to Freshservice from various environments and platforms.
• DML Operations - Devart ODBC Driver for Freshservice provides support for DML which allows you to modify data in Freshservice the same way as in SQL databases:
  • INSERT.
  • UPDATE.
  • DELETE.
• Freshservice Compatibility - The ODBC driver has full support for Freshservice field data types and, moreover, the driver is compatible with the Freshservice API itself.
• Advanced Data Conversion - Advanced Data Conversion mechanisms have been implemented that provide bi-directional mapping between any Freshservice and ODBC data types.