Released: Mar 5, 2024

Atualizações na 2024.1

Recursos

• YouTrack Helpdesk enhancements
  • Restricted helpdesk projects - You can now restrict each of your helpdesk projects to be visible only to specific reporters. This means that your reporters from one project will not have access to tickets, online ticket submission forms, and Knowledge Base articles from helpdesk projects that you have restricted to another group of reporters. This feature was introduced for support teams that use the same YouTrack instance to handle several helpdesk...

Released: Feb 7, 2024

Atualizações na 2023.3 (Build: 24329)

Correções

• SSE connection is not interrupted when switching tab on New Issue page.
• Some E-mail notifications are not threaded.
• Article with too many images takes too long to save.

Released: Jan 19, 2024

Atualizações na 2023.3 (Build: 23390)

Recursos

• Added the ability to specify if mailbox messages should be filtered by whitelist or blacklist patterns.

Correções

• The "Text Recognition" notification popup keeps reappearing.
• Issues IDs are swapped in linking alert.
• Allowed origin for online form resets and leads to "Cross-Origin Request Blocked".
• OCR init errors should not prevent YouTrack from starting up.
• JetBrains AI toggle is broken if admin has no access to AI features.
• Recent issues and articles panel is displayed on Timesheets...

Released: Jan 8, 2024

Atualizações na 2023.3 (Build: 22912)

Correções

• contextPath: broken URL when searching with search context.
• File permission issues with text recognition on YouTrack server.
• The newly introduced Reply-to setting for email channels is not backward compatible.
• The issue link block expander has disappeared in Issue view.
• Wrong link for new custom import guide.
• Monitored branches are cleared on a repo URL update.
• Duplicating button elements inside the editor toolbar.
• No live update for the boards field.
• No history items and live issue...

Released: Dec 27, 2023

Atualizações na 2023.3 (Build: 22666)

Correções

• Helpdesk: Will no longer create new unverified duplicate reporters on each form submit.
• HybridUI: Issue navigation buttons absent when SIV opened from issue list with query.
• Classic UI: Cannot use issue templates.
• No option to show hidden WYSIWYG editor toolbar.
• 'New issue' button on new issue page doesn't respect contextPath.
• KB sidebar: project actions are not shown on hover.
• Long commit message is not wrapped properly.
• Do not show Add links button if user doesn't have permission to...

Released: Dec 13, 2023

Atualizações na 2023.3 (Build: 22268)

Recursos

AI Assistance in YouTrack

• Effortless summaries with AI - The new AI Assistant is powered by the JetBrains AI service. It brings AI-powered features to YouTrack to help you get a summary of content in project tasks, Knowledge Base articles, and helpdesk support tickets at a glance. No matter how long the descriptions and discussions are or what language is used, you can get an understanding of what's being said in no time.
• Let AI generate comments for you - When you're ready to join the...

Released: Nov 22, 2023

Atualizações na 2023.2 (Build: 21228)

Correções

• Helpdesk occasionally treats emails as case sensitive.
• Error appears immediately when changing issue state to duplicate.

Released: Nov 3, 2023

Atualizações na 2023.2 (Build: 20316)

Correções

• Hybrid UI preview: stacktraces are not collapsible.
• Hybrid UI preview: code blocks miss highlighting.
• Workflow editor can't load script minify-whitespace-replace.
• Article layout is shaking on specific content.
• Cosmetics related to adaptive custom fields sidebar.

Released: Oct 26, 2023

Atualizações na 2023.2 (Build: 20008)

Recursos

• Added the option to use Reply-to as the reporter email.

Correções

• New issue page layout is broken.
• Helpdesk: no attachment links in localized notifications.
• Bitbucket Server Integration shows epoch time 0 instead of commit timestamps in VCS changes.
• Cannot create linked issue if URL contains the focus param.
• Processed emails page: incorrect 'Learn more' link.
• Reporters are created as standard users if a project was created from a custom helpdesk template.
• Removing a root user with guest...

Released: Oct 11, 2023

Atualizações na 2023.2 (Build: 19783)

Correções

• "Similar Issues" spinner never stops.
• Notification "marked as read" status is not preserved.
• Preview or Similar Issues and Articles overlaps action buttons on create issue page.
• Do not transform ID into summary.
• When an agent user is added to the helpdesk project team, make them an agent by default.